Ngubeni - Debt Collector - Cape Town, Western Cape, South Africa

Nomalanga Ngubeni

Cape Town, Western Cape, South Africa

Services

Debt Collector

Summary:

My competency skills are Role Play, Communication Skills, Assertive
Skills, Telephone Etiquette, Handle irate callers, Inbound call management, Transfer and holding or escalating calls, Computer Terminology, Customer Services, Call centre outbound call, Productivity in meeting daily standards, Meet Set Targets, Desktop Navigation, MS Word, Internet & Email, Files & Folders.

Work History

Debt Collector

LEGALNEXUS COLLECTIONS

April 2013 - July 2013

Duties:
• Data capturing
• Updating debtors details
• Informing debtors about risks of non-payments
• Informing debtors about advantages of making payments
• Educating debtors about ITC profile, how interests and fees are added
• Negotiating with debtors to keep making payments on their accounts
• Arranging debit orders for debtors
• Working on bond accounts
• Advising debtors about 100% rehab or settling arrears to avoid summons or judgement or attaching property that will be sold in a public auction.
• Soft and hard trace

Debt Collector

MDBCS

March 2011 - March 2013

Duties:
• Data capturing
• Arranging Debit Orders for debtors
• Updating debtors details
• Arranging debit orders for debtors
• Informing debtors about risks of non-payments
• Informing debtors about advantages of making payments
• Educating debtors about ITC profile, how interests and fees are added
• Negotiating with debtors to keep making payments on their accounts
• Soft and hard trace

Cashier

LEGIT STORES

October 2009 - February 2011

Duties:
• Data capturing
• Stock taking
• Receiving of stock
• Shoe department
• Managing the floor
• Record keeping of all correspondence
• Assisting customers

Sales Consultant

Rainbow Connections

October 2005 - February 2007

Address: 495 Summit Road
Corner Rivonia & Summit Rds.
Morningside
Position Held: Sales Consultant
Duties:
• Interacting with customers
• Convincing customers to change products
• Convincing customers to buy products on promotion
• Record keeping of information received from customers
• Receiving, copying, faxing, delivering of information to relevant staff

Consultant

Emmanuels Advance

February 2005 - September 2005

Duties:
• Data capturing
• Updating information
• Reference checks
• Credit checks

Duration: 10-11/2004

Qualifications & Certifications

English

Suncrest High School

Northview High School

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Nomalanga Ngubeni provides the following services:


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