Gupta - Testing - Mumbai, MH, India

Nitu Gupta

Mumbai, MH, India

Summary

As a Senior software tester, I have vast experience in Healthcare and Finance domain testing across different applications involved in all phases of STLC. Applications used - CQ, QC, RQM, SOAPUI, QTP, Mobile testing(self learning).

I am ISTQB (Foundational level) certified.

Services

Testing

Work History

HIX Customer service

HIX Exchange Execution (Wellpoint)

From May 2013

Duration: May 2013 - Till date
Domain: Healthcare
Description: HIX (Health exchange execution) products are purchased by members directly from Anthem/Exchange site of Wellpoint. It has three sub projects related with it -
- HIX Customer service
- HIX Sales, Distribution and Retention
- HIX Care Management
As per the business requirements, there are testing releases in Member Portal per month. Testers need to work closely with Business POCs, System Analyst, Data team and Developers for carrying out the testing phases in stringent deadlines.
Wellpoint is one of the biggest healthcare provider in US spread across all states of US.

Role: Software tester
Responsibility:
• Interacting with clients for requirement gathering
• Preparing the LOE (Lights on Estimation) for the assigned release project scope.
• System integration testing - functional testing
• Regression testing - manual testing
• Test scenarios and data scenarios preparation
• Test plan and test case preparation
• Test Plan and RTM preparation.
• Test case execution in RQM (Rational Quality Manager)
• Defect logging in CQ (ClearQuest)
• RCA (Root Cause Analysis) and UAT handoff document preparation
• Preparation of descope document
• Testing in parallel for CQs and LOCQ associated with it.
• Co coordinating with team members located in different locations with different time zones.
• Providing Knowledge transfer to new joinees in the team

Technical Exposure:
• Web service testing in RQM
• SOAP UI application usage for registering test users, copying the users in different SIT environment, checking contracts for users and validating the test data received.
• CAD (Customer Administrative tool) for checking the details of users.
• CQ (ClearQuest) - for logging issues
• RightNow Tool

Other Projects supported in Wellpoint:
1. PEX (Private Exchange Member) project
2. EHB (Exchange Health benefit) - Off Exchange
3. HEQ (Health Equity Integration)


SevaSys Technologies Pvt Ltd Dec 2008 - Nov2009...

Software Tester

New Group Portal (Independence Blue Cross)

April 2012 - June 2012

Duration: April 2012 - June 2012
Domain: Healthcare
Description: NGP (New Group Portal) was the application developed for replacing OGP (Old Group Portal) by IBC. Through this application member can login to the application and perform the required changes to their health related plan - Add member, Delete Member, Add Dependent, Delete dependent, Reinstate plan.
Role: Software Tester
Responsibilities:
• Client interaction for requirement clarification
• Preparation and execution of test plan and test cases.
• Data mining and data set up for the required test cases.
• Using different project related applications for testing the different transaction for the members.
• Defect logging

Technical Exposure:
• Web service testing using Java script UI.
• Execution and defect logging in QC
• Mainframe (CICSA1A region)
• MHS (Maintained Health Standard) for checking the status of enrolled members and performing various transactions.

Software tester

Independence Blue Cross

June 2012 - October 2012

Duration: June 2012 - Oct 2012
Domain: Healthcare
Description: BlueSquared application deals with ITS (Inter Plan Tele-communication flow which is developed by IBC. It enables the user to login to the application, check the status of the claim and change/process the claim accordingly. It also allows to communicate to different plans as per the claim requirements.
Role: Software tester
Responsibilities:
• Client interaction for requirement clarification
• Preparation and execution of test plan and test cases.
• Using different project related applications for testing the different transaction for the members.
• Defect logging and follow up on the resolution for the same
• Training new joinees in the team both for domain and project knowledge.

Technical Exposure:
• Web service testing
• Execution and defect logging in QC
• EDI Transaction Tool - For validating the claims for errors before submitting it.
• Mainframe (CICSA1A region) - basic knowledge
• MHS (Managed Health Standard) for checking the status of enrolled members and performing various transactions.
• Claredi - To retrieve the details of already submitted claim
• CIS (Claim Inventory System) - To check the status of claim.

QA Analyst

Banking & Finance

March 2010 - April 2011

Duration: Mar 2010 - April 2011
Description: HNR (Fortune 500 company) deals with e-filing of US tax returns. It creates digital application for tax filing. It gives support to HNR Block Bank - handles backend operation of prepaid credit card.
Domain: Banking & Finance
Role: QA Analyst
Responsibilities: Involved actively in all phases of STLC
• Test Plan and RTM preparation.
• Test scenarios and data scenarios preparation.
• Preparation and execution of test plan and test cases.
• Involved in different kinds of testing - system integration, adhoc testing, unit testing and Manual Regression too.
• Involved in execution and preparation of Automation test scripts.
• Involved in RCA and other testing related tasks.
• Involved in defect logging and following up on the issues for getting correct resolution.

Technical Exposure:
• Web service testing using Java Script UI.
• Involved in end to end testing of HNR application
• Exposure to Automation Testing.
• Handled production check out testing too.
• Execution of scripts through QC.

Senior Software

UST Global

From December 2009

Mumbai

UST Global

From December 2009

( HNR )

IT Helpdesk Engineer

SevaSys Technologies Pvt Ltd

December 2008 - December 2009

Bangalore


Technical Skills

Skills Unix commands, - Manual testing Validation and Testing involved in all phases of STLC
Defect mgt. Tools QC (Quality Center), CQ(Clear Quest)
Other Tools/Applications
RQM (Rational Quality Manager), MHS, SOAP UI, QTP (Quick Test Professional) - basic knowledge, MHS (Managed Healthcare System), Mainframe (CICSA1A region), Claredi (For validating the claims for errors before submitting), EDI Transaction Tool (to retrieve the details of already submitted claims), CIS (Claims Inventory System - To check the status of claim.

Domain Banking&Finance, Healthcare
Operating System Unix, Windows
Web-Based Technology Html - basic knowledge

Qualifications & Certifications

Computer Science and Engineering

Bengal College of Engineering and Technology

Education

S.T Michael's School

Skillpages has been acquired by Bark.com!

Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more


Supported Countries
Choose your country

×