Prakash - Fresher - Industrial Area - Umm Al Quwain - United Arab Emirates

Nitha Prakash

Industrial Area - Umm Al Quwain - United Arab Emirates

Services

Fresher

Summary:

I will be a fresher if getting a position of Travel Agent. I've heard that Travel agencies recruite freshers thats the reason I'm appling for the position of travel agent.

Work History

Photo Printer

New Star Studio and Stores, U.A.Q, U.A.E

From December 2010

Duties and Responsibilities
➢ Updating everyday sales.
➢ Cash collection and billing.
➢ Taking photo and video, editing and album designing.
➢ Photo Printing
➢ Counter handling
➢ Maintaining a good customer service and relationship.

Guest relation associate

S P Grand Days

November 2009 - November 2010

Duties and Responsibilities
➢ Handling walk-in customer.
➢ Handling Corporate customers their travel plans and hotel requirements.
➢ Over looking Issuing/Booking/Cancellations/etc of hotel reservations.
➢ Maintaining a good customer service and relationship
➢ Giving tour of the hotel and services provided to all customers
➢ Making calls to corporate companies and helping in making deals for the company.
➢ Attending phone calls of the customer's residing in the hotel
➢ Collecting complaints and feedbacks and informing the concerned manager.

Call Centre Agent

Dial a city

May 2008 - November 2008

Duties and Responsibilities
➢ Handling customer calls.
➢ Maintaining a good customer service and relationship.
➢ Attending phone calls.

Front Office Executive

VLCC

November 2008 - November 2009

Duties and Responsibilities
➢ Updating everyday sales to the concerned Manager.
➢ Making plans for the appointments for the customers.
➢ Cash handling and billing
➢ Handling walk-in customer.
➢ Handling Corporate customers and their beauty regime
➢ Issuing/Booking/Cancelling appointments and informing the staff's regarding the same
➢ Maintaining a good customer service and relationship.

Qualifications & Certifications

English Literature

Kerala University

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