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I have excellent skills in Microsoft Packages. I am also very at creating Databases and Spreadsheets.
I am good at using IT formulaes, including V-lookup, IF function, and the simple formulaes.
July 2013 - November 2013
On my work trial at MDV Enterprise, I have been uploading items on Amazon, Play.com, and eBay, my main duties are to check items ensuring that they are in full working order and ready to sell, update item descriptions to increase chances of selling of the items, and to deal with any messages and enquiries from Play.com, Amazon and Ebay and also any feedback analysis which are neutral or negative.
Customer Service problems
November 2012 - January 2013
of England Training: Nov 2012 - Jan 2013
On my work experience, I was placed on reception and my duties were to answer the telephone, book-in client's appointments, organize the day and to deal with any Customer Service problems. I have gained knowledge and experience in creating a climate in which respect and trust forms mutual support of working together as a Team.
Land Rover Solihull
From September 2011
On my work experience I was placed in an office environment carrying out administration tasks. I completed filing, e-mailing, compiling reports and answering internal phone calls.
I also learnt how different processes and assembly methods are used in manufacturing World Class 4x4 vehicles at Solihull. I was also given an opportunity to go in a Land Rover Defender on their 4x4 Driving Experience Course which was truly amazing.
Local Newspaper Round
This job enabled me to me to improve my time-keeping skills. I had to ensure the allotted newspapers were delivered on time and in a professional manner. There was a good communication exchange with the clients I was delivering to as I saw them on a daily basis. Also, responsible on many occasions for collecting payments from my customers.
Qualifications & Certifications
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