Chanakyapuri New Delhi as a Tour Guide
National Rail Museum
Working in UniGlobe Air Travel Bureau, Connaught Circus New Delhi as Travel Counselor(Department Genpact) from 2.5 Yrs.
• Issuing International and Domestic tickets on Amadeus, website and Portal
• Issuing LCC airlines i.e. Indigo, Spicejet, Go air, Air Coasta
• Working on group quotations, seat assigning, baggage and seat assigning for travellers
• Working out options for customer's according to their requirement.
• Helping passengers in designing complex itineraries.
• Seat Confimation and waitlist follow ups.
• Direct co-ordination with the passengers in case of emergencies
• Co-ordination with airlines in matter of concern for travelers
• Handling refunds
Qualifications & Certifications