Chaudhuri - Quality Manager - Chennai, TN, India

Nirmalya Kumar Chaudhuri

Chennai, TN, India

Services

Quality Manager

Summary:

19 yrs of experience in Quality. Incoming / Parts quality; Process Quality; Final Quality; Testing; Calibration; Reliability testing; Customer support.

Strong exposure in Vendor Development; Vendor Qualification / Selection / Approval.

I am a Certified Lead Auditor for ISO 9001; 14001; 18001; TL9000; TS16479; ISO 27001; BCP etc. Conducted more than 200 audits in India and abroad.
Worked on TQM, TPM, EFQM, MBNQA, Quality Circle, Kaizen etc.

Work History

Head Operational Excellence & Quality

Sl No

From February 2008

Organization Position Duration
From To
1 Bharti Airtel Limited Head Operational Excellence & Quality Feb 2008 Till date

Head Operational Excellence & Quality

BHARTI AIRTEL LIMITED

From February 2008

# Finalisation of Top10 projects linked with Airtel's current year strategies. These are all Six Sigma & Lean Projects under the categories of Quality, Productivity, Cost, Delivery and Customer.
# Identify & drive Continuous Improvement Projects ( CIPs ) @ Organisational level. Lead projects @ PAN India / World wide including all Circles in India and Bangladesh, Srilanka & Africa.
# BPO Projects: Worked on lot of Six Sigma BPO projects which are impacting Business. Also Lean projects for Process Improvement.
# WOW ( War on Waste ) Drive: Drive WOW Projects along with CFTs.
# Benchmarking: To lead this activity for internal & external both.
H Improve Quality of existing processes through Sigma Score. Launch of 4 Sigma Strategy for AP
# Align six sigma projects with Business Objectives and drive projects related to all pain areas of the business.
# Handling of Lean Projects to improve Speed / Efficiency.
# Train people in GB & BB.
# MR for TL9000 and handling of other process audits.
# Knowledge Management.
# Handling of National PVR Projects on Major Revenue Related Pain Areas.
# Handling of 10 -15 BB/GB/ Lean Projects per year.
# Handling & closure of NCs for CAG / ICE and TRAI Metering & Billing Audits
# MR for ISO 27001 & BCP
# Conduct regular survey for Channel Partners ( retailers , RDs , ARCs ) & closure of actions to improve satisfaction.
# Drive Hub Project ( BOT 2 reduction ) & REV/Site under the guidance of COO
# Drive short duration Rapid Action Projects ( like Lean ) on any pain areas of the circle
# Visit zones / sites related to LRLU project
# Handling lot of Cost Saving Projects along with SCM and Finance
# Mentoring Big SCM Projects like Dynatos - TBC ; Network Opex ; DG to EB etc

Head Supplier Quality Engineering

Motorola

April 2007 - January 2008

Head Supplier Quality Engineering

Motorola India Pvt Ltd

From March 2007

onwards.

Motorola is a leading manufacturer of Mobiles including Software.

# Handling of Six Sigma Projects.
# Improve Quality & Create World Class Suppliers for BOM items.
# Trained in Motorola's China ; Singapore and Malaysia Plants.
# Trained Green Belt through Motorola University. Examination on White Badge & Yellow Badge already passed.
# Lead a SQE team for Receiving Inspection & Supplier Development.
# Support New Development through Component Development & Inspection.
# Support for Assy Line and QA
# Work closely with Sourcing Team to identify , evaluate and train all Vendors across the Country and Categories.
# Plan / Implement extensive supplier audit to localize all components for Moblie & N/w business to meet the deadline.
# Plan / Implement Process Improvement Plans like Process Capability Studies for CTQ Parameters for Critical items and Minimise Incoming Inspection. Track Supplier Process Measures like PPM , Cpk etc.
# Tracking of CoPQ like Scrap / Rework / Screening / Rejection both @ Supplier's end and @ Motorola.
# Quality Control of all incoming components including Mobile & Network ensuring high quality product and complete satisfaction as per Motorola's Specifications.
# Handling of Motorola's MCAR , RMA & Chargeback
# Close monitoring of aging of Inventory rejections due to supplier quality issue
# DDDW Projects with Suppliers to improve Quality.
# Supplier Quality Development / Assurance based on detailed analysis of Supplier's data.
# New part Qualification through Motorola's unique QPACK & taking care of RoHS compliance.
# New Vendor Evaluation through Motorola's unique CAP/MAP ; QSA ; QAF021 ; PSO/PPAP etc.
# New Vendor Selection & Evaluation for Packing / Gift Box / Manual / Leaflets / Stickers / CDs.
# Taking care of all DE activities In India there is no DE Team & development of 20nos of Vendors by December07.
# Qualification of Foxconn ; Flextronics & Solectron alongwith EMS / ODM.
# Working on different Global QI Projects...

Head Quality

Siemens Automotives

April 2004 - March 2007

Head

Siemens Automotive Systems Ltd

June 2004 - February 2007

Manager Quality Management & Business Excellence ( Wiring Harness Division
June 2004 to Feb 2007

Siemens Automotive Group is a leading manufacturer of Automobile Components including Wiring Harnesses. Major supplier of Ford , HML & Volvo. Other customers are Visteon , HM Pitampur , Autocop etc. Now it is known as Yazaki Wiring Technologies India Pvt Ltd.

As Head of Quality Management, my roles and responsibilities are as follows:

* MR for TS16949 ; ISO 14001 and OHSAS

* Six Sigma Projects

* Re-engineering Projects

* Incoming Quality Control

* Supplier Quality Development SQD / SQA

* Process Control & Testing

* Rework & Cost of Quality

* Product & Layout Audit

* Vendor Assessment

* Handling of Customer Complaints QRs & G8Ds

* CA / PA ; Poka-Yoke

* PPAP / PSW

* VA/VE

* DVM

* QFD

* CFT member for APQP

* Management Representative & Customer Representative

* Handling of Resident Engineers & line Inspectors stationed at OEM

* Calibration & HV Room Incharge

* Monitoring & reporting of QOS to German HQ

Head Quality

Havells India Ltd

April 2002 - March 2004

Head

Switchgear Division

July 2002 - June 2004

Havells India Ltd. is a leading manufacturer of switchgears
MCCBs ; Starters ; Relays ; Contactors ; ASD / DOL Starters ; Onload Changeovers ; Offload Changeovers ; Rewireable / Mainswitch ; Cubicle ; Euroload ; Automatic Transfer Switch ; Plug & Socket ; Panels
With Inhouse Mould Shop ; Press Shop ; Spot Welding Shop; Tool Room ; CNC Shop & Powder Coating / Phosphating facilities)

As Head of Quality Assurance, my roles and responsibilities are as follows:

* Handling ALL MECHANICAL COMPONENTS 95% components are Mechanical i.e. Press / Turned / Moulded components etc . Approx 10,000 components are in components list.

* New Vendor Development / SQA

* Six Sigma Projects

* Re-engineering Projects

* Incharge of standard room

* ISO 9001:2000 ; CE marking ; CSA Certification ; Quality Circles ; 5s ; Kaizen ; ISI Certification

* Obtained CE Marking from KEMA as a team leader to sell our products in Europe

* CPRI tests

* Dealing with all govt agents / service agencies STQC / DNV / IEEMA / KEMA etc

* Dealing with PGCIL POWER GRID CORPORATION OF INDIA LTD ; SCECO Saudi Consolidated Electric Company ; TSE TURKEY STANDARDS etc.

* Coordinate all third party inspection RITES / SGS / Griffith etc

* Implementation of RQMAN software throughout the organisation

Head Quality

Usha India Ltd

June 1995 - March 2002

PROFESSIONAL EXPERIENCE

Manager - QA, Customer Support & Application

Usha India Ltd

June 1995 - June 2002

USHA (INDIA) LIMITED is India's Largest Semiconductor Manufacturing Export House. USHA is an ISO9002 & ISO-14001 certified Public Limited Company engaged in Manufacturing & Testing of Discrete Bipolar Transistors, High Power Diodes, SCRs, and Rectifier Equipment Sets. USHA is also a government recognized R&D House and Alliance Partner of M/s SAMSUNG/ M/s Fairchild (a spin off from National Semiconductors).

As Manager - Quality Assurance, Customer Support and Application, my roles and responsibilities included:

* HANDLING OF SIX SIGMA PROJECTS CIPs
* DEVELOPED 11 NEW PRODUCTS INCLUDING HIGH RATING RECTIFIERS RESULTING INTO BUSINESS OF Rs.10 Crores
* VISITED APPROX 100 CUSTOMERS TO INTRODUCE NEW PRODUCTS ALL OVER INDIA
* VISITED MANY CUSTOMERS ALL OVER INDIA FOR NEW BUSINESS DEVELOPMENT TISCO ; BEL ; ECIL ; BDL ; ESAB ; MECHLONIC ; L&T ; SIEMENS ; AIR ; DHAMPUR SUGAR MILLS , HITECH PIPE etc
* VISITED MANY CUSTOMERS ALL OVER INDIA TO SOLVE APPLICATION / DESIGN RELATED PROBLEMS
* PREPARATION OF DETAILED DATA BOOK FOR ALL PRODUCTS
* DESIGN OF PRODUCT CATALOGUES & CDs
* HANDLING OF PRODUCT APPROVALS LCSO / CACT / CDoT / RDSO etc INDEPENDENTLY
* ORGANISED DEALERS MEET TO UPDATE THEM ABOUT PRODUCTS & APPLICATIONS


Position: Asst. Manager - Quality, Customer Support and Application ( IQC & PQC )

My roles and responsibilities included:
* ISO-9002, ISO14001 CERTIFICATION AND RENEWAL
* PLANT QUALITY ASSURANCE AND APPLICATION SUPPORT
* HANDLING CUSTOMER COMPLAINTS AND PRODUCT APPROVALS
* RELIABILITY TESTING
* IMPLEMENTATION OF SPC TECHNIQUES
* NEW PRODUCT DESIGN & DEVELOPMENT


Position: Senior Engineer ( IQC & PQC
My roles and responsibilities included:
* INCOMING QUALITY CONTROL AS SAMPLING PLAN & CORPORATE STANDARDS / IS ETC.
* INPROCESS QUALITY CHECKS AS PER QUALITY ASSURANCE PLAN
* YIELD REPORT & REJECTION ANALYSIS
* PROCESS CAPABILITY & TIME STUDY
* VENDOR ASSESSMENT


Position: Engineer - Quality
My roles and responsibilities included:

* PRODUCTION ,...

Qualifications & Certifications

Ramakrishna Mission Belur Vidyamandir

Electrical Engineering

REC Kurukshetra

Physics

University of Calcutta and was placed in First Class

Electrical Engineering

Regional Engineering College

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