Paschal - Network Engineer - Sampangi Rama Nagar, Bangalore, KA, India

Nirmal Paschal

Sampangi Rama Nagar, Bangalore, KA, India

Services

Network Engineer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

Networking & Systems , AAA servers!!!!

Work History

Senior Network Engineer

Taj Hotels

From June 2012

Leading 4 Start & 3 Start Hotels
Responsibility:
➢ Generating reports (network downtime & uptime, data usage, bandwidth usage).
➢ Coordinating with vendors (BSNL, Reliance, TTML, and Bharti Airtel) for troubleshooting of links.
➢ Maintaining customer SLA.
➢ Coordinate with ISP vendors & media providers for network related changes.
➢ Providing customer support, interacting with customers for resolving their network & internet issues.
➢ Co-ordination and escalation of network related calls to the concerned authorities and follow up for resolution.
➢ Maintenance of all the calls with details of the links and resolution time.
➢ Troubleshooting of local area network with includes L2 &L3 switches.
➢ DNS troubleshooting.
➢ Troubleshooting of problems related with WAN components such as router E1 interfaces.
➢ Troubleshooting of Wireless access points.
➢ Configuring and Troubleshooting routers.
➢ IP address allocation.
➢ Configuring and Troubleshooting the Gateway (Nomadix).
➢ Configuring and Troubleshooting the Gateway (24-Online Server).
➢ Auto failover option in the Router.
➢ Bandwidth clubbing from different media for redundancy.
➢ Providing Technical Support to Clients either through Remote Management or On site.
➢ AAA troubleshooting.
➢ Coordination with Field Engineers for Troubleshooting of Lease Lines.
Network Monitoring & Maintains Log's
➢ Monitoring the WAN links using WhatsupGold.
➢ Configuration the Syslog (Kiwi Log) in Gateway for tracking user logs.
➢ Configuration the Syslog (Kiwi Log) for tracking user logs.
➢ Syslog Configuration in Gateway.

Team leader

Microsense Private Limited

November 2011 - May 2012

About the company: Microsense provides corporate solutions in the field of Wide Area Networking (WAN). We offer expertise and experience in WAN and Internet related technologies and have implemented systems for several large private and public corporate, educational and R&D institutions.

Role: Team leader
Period: Nov' 2011 to May'12
Client: ITC Group of Hotels

Responsibility:
➢ Provide technical assistance to marketing/sales in the design and integration of customer applications and preparing the BOM for Clients
➢ Provided Technical Assistance and Support to the Clients & Junior engineers
➢ Collecting the requirement from the customer side as well as giving the project Scop & requirement to customer end with proper explanation.
➢ Site Survey
➢ Gateway (Nomadix) Installations
➢ Gateway (Nomadix) Handling Implementation of LAN and Wireless setup
➢ Access point configuration and fixing
➢ Web-server Maintenance.
➢ Coordinating with the ISP providers and our Technical team
➢ Provided Technical Assistance and Support to the Clients & Junior engineers
➢ Checking the Access point status and Signal checking

Company Name: Sterling Holiday Resorts
About the company: Sterling Holiday Resorts is one of Asia's leading Vacation Ownership (VO) or timeshare companies. Established in 1986, the company pioneered Vacation Ownership in India and currently has a strong customer base of over 115,000 members. Sterling has 13 operational resorts in some of the most scenic holiday locales in India, with 1072 owned and 119 leased apartments.

Executive - Information system - Implementation

Thekkady

Up to June 2011

ugest'11
Responsibilities:
Sterling Holiday Resort- Thekkady (Pre-opening Team)
➢ In this period worked with the pre-opening team for property setup Collecting Systems & data requirement
➢ Planning for Network setup
➢ ISP Line requirement & installation
➢ PMS installation co-ordination with PMS Team(IDS)
➢ Department wise PMS requirement collection.

Executive - Information

August 2011 - November 2011

Responsibilities:

IT executive

Sterling Holiday Resort Ooty

From July 2011

➢ Installation and configuring System for all outlets
➢ Installation & co-ordination with IDS Team
➢ Providing training to all the staffs.
➢ Maintaining the server windows 2003 with Ms-SQL application
➢ Maintaining Various Department Systems & Peripherals

Executive - Information

May 2010 - November 2011

system

Sterling Holiday Resort

May 2010 - November 2010

➢ Maintaining the server windows 2003 with Ms-SQL application,
➢ Maintaining Various Department Systems & Peripherals
➢ Maintaining local network and ISP.
➢ PMS coordinator for the property

Executive - Information

Sterling Holiday Resort

November 2010 - May 2011

➢ Network Planning and Implementation
➢ Installation and configuring System for all outlets
➢ Installation & co-ordination with IDS Team
➢ Providing training to all the staffs

Wi-Fi Helpdesk Engineer

Microsense Private Limited

January 2006 - April 2010

About the company: Microsense provides corporate solutions in the field of Wide Area Networking (WAN). We offer expertise and experience in WAN and Internet related technologies and have implemented systems for several large private and public corporate, educational and R&D institutions.

Total Period: Jan 2006 to April 2010.
Role: Wi-Fi Helpdesk Engineer
Period: Jan' 2006 to Nov' 2006

Role: Senior Network Engineer Period : June’12 to Till Date Client: Tata Group of Hotels (Taj Hotels) & Leading 4 Start & 3 Start Hotels

Tata Group of Hotels (Taj Hotels)

January 2006 - November 2006

Responsibility:
➢ Checking the Access point status and Signal status
➢ Checking the ISP Line regularly
➢ Generating reports (network downtime & uptime, data usage, bandwidth usage).
Role: WAN, LAN&WIFI Network Implementation and Maintenance

Tata Group of Hotels (Taj Hotels)

November 2006 - May 2008

Fortune Group of Hotels
Location: Madurai

Responsibility: Handled two sites & involved in implementation
Implementing LAN Setup
➢ Implementation of local area network with include L2 switches
Implementing WAN Setup
➢ Co-ordination for Configuring & Troubleshooting routers
➢ Configuring the Gateway (Nomadix)
➢ Auto failover option in the Router
➢ Troubleshooting of problems related with WAN components such as router E1 interfaces.
➢ Coordinating with basic different service provider for leased lines.
➢ Bandwidth clubbing from different media for redundancy
➢ Installation of various E1 modems like Asmi 52, Patton
Implementing WLAN Setup
➢ Site survey for wireless setup.
➢ Configuration and trouble shooting of Wireless (802.11b & 802.11g) access points (Brovis, Linksys, Senao and Netgear etc.).
➢ Wireless security (WEP, WPA).
➢ Monitoring the WAN links using WhatsupGold Coordinating with basic different service provider for leased lines.
➢ Coordinate with ISP vendors & media providers for network related changes.
➢ Providing customer support, interacting with customers for resolving their network & internet issues.

Technical Support Engineer

Tata Group of Hotels (Taj Hotels)

May 2006 - April 2010

ITC Group of Hotels & Leading 4 Start & 3 Start Hotels

Responsibility:
➢ Generating reports (network downtime & uptime, data usage, bandwidth usage).
➢ Coordinating with vendors (BSNL, Reliance, TTML, and Bharti Airtel) for troubleshooting of links.
➢ Maintaining customer SLA.
➢ Coordinate with ISP vendors & media providers for network related changes.
➢ Providing customer support, interacting with customers for resolving their network & internet issues.
➢ Co-ordination and escalation of network related calls to the concerned authorities and follow up for resolution.
➢ Maintenance of all the calls with details of the links and resolution time.
➢ Troubleshooting of local area network with includes L2 &L3 switches.
➢ DNS troubleshooting.
➢ Troubleshooting of problems related with WAN components such as router E1 interfaces.
➢ Troubleshooting of Wireless access points.
➢ Configuring and Troubleshooting routers.
➢ IP address allocation.
➢ Configuring and Troubleshooting the Gateway (Nomadix).
➢ Auto failover option in the Router.
➢ Bandwidth clubbing from different media for redundancy.
➢ Providing Technical Support to Clients either through Remote Management or On site.
➢ AAA troubleshooting.
➢ Coordination with Field Engineers for Troubleshooting of Lease Lines.

Network Monitoring & Maintains Log's
➢ Monitoring the WAN links using WhatsupGold.
➢ Configuration the Syslog (Kiwi Log) in Gateway for tracking user logs.
➢ Configuration the Syslog (Kiwi Log) for tracking user logs.
➢ Syslog Configuration in Gateway.

Qualifications & Certifications

RP hrsec Scholl, Ilanji - Tenkasi

distance education

(EEE) National Engineering College

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