Harrypersadh - Product Owner - Carlswald, Midrand, South Africa

Niresh Harrypersadh

Carlswald, Midrand, South Africa


Product Owner


The purpose of the Product Owner is to work daily with developers and testers in an agile sprint team in order to meet the team's objectives. The Product Owner has sufficient business domain understanding and knowledge to provide engineering teams with the business context, user stories, use cases and business models so that the teams can plan, estimate and execute their development work. The Product Owner is responsible for the enhancement of the content and quality of team backlog user stories. The Product owner provides input to the support team in resolving support issues

Work History

Product Owner

Momentum (MMI Holdings)

From September 2012

Collaborate to ensure alignment of strategic goals/objectives
Identify the inter-dependencies between projects
Participate and ensure the development and sign-off of the Business Case before prioritization and developments starts
Manage prioritized product backlogs
Maintain an expert level of understanding of business needs
Be informed of the latest legal, governance and tax related developments that may impact area of accountability
Build and maintain relationships with business stakeholders and
effectively manage expectations
Be a driver of change in the context of product enablement strategy
Demonstrate the company's values on a daily basis
Accountable as product adviser to the BPO and Technology units

Portfolio Head

Momentum Group LTD

February 2009 - August 2012

My responsibilities involved contributing to the operational units performance through the management of systems and service delivery. Integrating functional activities across business units to support business strategy by means of ensuring best practice and quality standards.
Capacity building of department through performance management and coaching.
People management - selection and support managers.
Support to distribution channels
Building and maintaining relationships with independent financial advisers and brokerages.

Account Manager

Momentum Group LTD

August 2007 - January 2009

Oversee the smooth running of a number of administration teams.
Responsible for coaching and performance improvement of operations managers across administration teams.
Collate and report on output of service teams.
Overall responsibility for the communication with employers, brokers, marketing advisers and specialist marketing advisers.
Supporting regional sales managers and direct sales channels in employee benefits.

Relationship Quality Assurer

Momentum Group LTD

November 2003 - July 2007

Main responsibilities included building and maintaining relationships with specialist employee benefit brokers/brokerage under a Key Accounts portfolio.
Supporting new business acquisitions.
Responsible for performance improvement of administration and call centre staff.
Technical support to employers and intermediaries to administer employee benefit matters independently online.
Developing and maintaining mechanisms to measure and quantify service delivery.

Client Service Administration - Team Leader

Momentum Group LTD

November 2002 - October 2003

Managing of workflow processes and allocation of incoming transactions.
Coaching staff, performance management and managing teams to achieve world class service delivery to all stakeholders.
Analyzing books of business to identify trends where process improvement is required.
Reporting to management on service and workload statistics.

Umbrella Fund Administrator

Momentum FundsAtWork

March 2002 - October 2002

Full fund administration

Senior Portfolio Administrator

Alexander Forbes Financial Services

July 1999 - February 2002

Full administration of stand alone retirement funds

Retirement Fund Administrator

Ginsburg Malan & Carsons

October 1998 - June 1999

Full administration of stand alone retirement funds

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