Shah - Customer Service - Lawrenceville, GA, USA

Nirajkumar(Nike) Shah

Lawrenceville, GA, USA

Services

Customer Service

Work History

Front Desk

Super 8 Worldwide, Radheshyam.LLC at Atlanta.

From June 2014

Greet, register, and assign rooms to guests of hotels or motels.

o Verify customers' credit, and establish how the customer will pay for the accommodation.
o
Contact housekeeping or maintenance staff when guests report problems.
o
Make and confirm reservations.
o
Issue room keys and escort instructions to bellhops
o .
Keep records of room availability and guests' accounts, manually or using computers.
o
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
o
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
o
Compute bills, collect payments, and make change for guests.
o
Record guest comments or complaints, referring customers to managers as necessary.
o
Review accounts and charges with guests during the check out process.
o
Transmit and receive messages, using telephones or telephone switchboards.
o
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
o
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
o
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
o
Deposit guests' valuables in hotel safes or safe-deposit boxes.
o
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
o
Date-stamp, sort, and rack incoming mail and messages.

Front Desk

Motel 6, Radheshyam.LLC at Atlanta.

From June 2014

Greet, register, and assign rooms to guests of hotels or motels.

o Verify customers' credit, and establish how the customer will pay for the accommodation.
o
Contact housekeeping or maintenance staff when guests report problems.
o
Make and confirm reservations.
o
Issue room keys and escort instructions to bellhops
o .
Keep records of room availability and guests' accounts, manually or using computers.
o
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
o
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
o
Compute bills, collect payments, and make change for guests.
o
Record guest comments or complaints, referring customers to managers as necessary.
o
Review accounts and charges with guests during the check out process.
o
Transmit and receive messages, using telephones or telephone switchboards.
o
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
o
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
o
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
o
Deposit guests' valuables in hotel safes or safe-deposit boxes.
o
o Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
o
Date-stamp, sort, and rack incoming mail and messages.

Produce Clerk

The Kroger Co.

April 2013 - May 2014

Responds positively to customer's inquiries and assists customers with questions, information and product selection.
• Ensures cleanliness of Produce & Nutrition department, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of spills or water, removing hazardous debris from floor and sweeping.
• Stocks Produce & Nutrition department; includes presentation of product, facing, filling, and organization of all product items as set by the Produce & Nutrition Department schematics as well as ensuring tag and pricing accuracy.
• Examines the rotation of all Produce products paying particular attention to expired stock and properly discarding outdated or spoiled items pursuant to Sprouts standards.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
• Ensures all wet racks are stocked, clean, and maintain proper temperatures.
• Cleans and sanitizes work area (including tables, floor, scales, cases, cooler, etc.)
• Participates in pre-inventory preparation; includes back stock and assuring tags match products.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Follows all safety practices and procedures.• Other related duties as assi

Qualifications & Certifications

Diploma in Computer Hardware Engineer

Jetking Infotrain COmputer Institue Bharuch INDIA

11th Science

Narayan Vidhlaya, Bharuch.

Progressive High School, Bharuch INDIA.

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