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Customer Service Professional
I have had many years of experience in retail e.g. for WH Smith, Wallis Business Services (stationery), The Co-operative, McKays and - way back - Richard shops. I have spent the last five years managing a charity shop, which was interesting and rewarding but it is time to move on to a new challenge. My strengths are:
1) Organising and motivating teams of staff.
2) Meeting targets.
3) Mounting and promoting stock displays.
4)Cashing up, Admin and Banking
5) Recruiting and training.
The Mind Shop
From October 2007
Manager: in charge of P&L, Admin & Banking, Recruiting and Training, Targets and Budgets, KPI's, Organising Collectors' rounds, Planning social occasions and special events (ie seasonal)
Qualifications & Certifications
English Literature/ Educational Studies
St. Martin's College, Lancaster University
Larkhall Academy, Larkhall, Lanarkshire Scotland.
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