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Supermarket Customer Assistant
assist them to do
Pathfinders Neurological Care Centre
April 2012 - June 2012
I am responsible for the care, personal care and supervision of service users in a residential care centre. My day to day tasks involve meeting the daily needs a service user needs to be assisted with to go about their life at the residential care centre. I daily use infection control and stock management for the unit I am working on. On occasions I take service users out of the residential care centre to go to appointments or just to assist them to do or go where they need to be daily.
Customer Care Assistant/ Sales Assistant
November 2007 - April 2012
I have worked for McDonalds as a customer care assistant, I have learnt a lot in relation to offering excellent customer service and care to different types of people. Here I have gained skills communicating with customers and members of staff to build good relationships with them. I have also had the opportunity to deal with customer complaints and enquiries in this role.
• Handling money
• Customer advice on products and helping the customer select the correct product for their dietary requirements
• Up selling Products to customers by encouraging the customer to go large on their order or have a desert with their meal
• Face to face customer service
• Dealing with complaints
• Stock control management
• Keeping the work and customer environment clean
• Training new members of staff
Centre Parcs Holiday Village
Up to November 2007
While at Centre Parcs, it gave me the chance to see what a tourism facility is like from an employee's point of view, I also learned about the roles and responsibilities of their company for example environmental concerns and being green.
• Quality control of villa cleaning and bed making
• Customer discretion
• Working as part of a team
• Meeting high standards of cleanliness
Qualifications & Certifications
Travel and Tourism
WEST NOTTINGHAMSHIRE COLLEGE
Art AS Level
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