Tiwari - Travel Specialist - Pune, Maharashtra, India

Nidhi Tiwari

Pune, Maharashtra, India

Summary

Experienced in Administration / Corporate Travel & Event Management (7.5yrs)

Multi-faceted, efficient, reliable professional worked independently in changing and multi-tasking environment with numerous challenging deadlines. A consistent track record of successfully employing best business practices with customer centricity, delivery focus, commitment for continuous improvement and quality standards that improved efficiency, reduced operating costs whilst sustaining services.

Services

Travel Specialist

Work History

Travel Desk Executive and General administration

INA Bearings India Pvt. Ltd. (Subsidiary of Schaeffler Group)

June 2010 - April 2014

Key responsibilities:-
 Travel Management 
 Processing of visas, work permits and related documents mainly for USA, UK, Schengen States, China, South Korea, Singapore, Malaysia, Thailand and Vietnam.
 Processing invitation letter, visa processing, FRR and other required documents for expats.
 Working out travel plan and finalizing of itineraries, hotel reservations, issuing insurances, arranging forex & road transport.
 Communicate with consulates for visa and work permit related matters.
 Analysis of problems faced at immigrations and visa offices in destination countries, and finding solutions of it.
 General Administration 
 Arrangement of meetings, lunch & dinner for guests, meeting & canteen requirements.
 Logistics arrangements
 Business conferences and event management.
 Generation of daily activity reports, social and miscellaneous expenses, keeping record of drivers, allotment of available car for different purposes.
 Follow up with related departments for up keeping of data and providing the same to concerned authorities on time.
 Preparing service agreements and up keeping of employee training records.
 Vendor management 
 Dealing with vendors for hotels, airlines, transporters, travel agents etc.
 Vendor data management of services offered, cost savings by vendors, on time delivery of services, accounting, etc.
 Vendor relationship management
 Negotiations and Agreements
 Negotiating with vendors, maintaining records of proposals rec

Travel Desk Executive and General administration

INA Bearings India Pvt. Ltd

June 2010 - June 2010

Operations Executive / Implant Travel Counselor

HRG Sita India

March 2008 - June 2010

Key responsibilities:-
 Corporate travel management.
 Processing visas mainly United States of America (L1/L2, H1/ H2 & B1/B2) United Kingdom, Canada, Schengen (Portugal, Netherlands, Italy, France, Switzerland, German) Dubai, Singapore, Turkey, Australia, Mexico, Colombia, China, Thailand, Hong-Kong, Malaysia, Brazil and South Africa.
 Working out itineraries, ticketing, reissue of tickets, processing refund, follow up with airline for refund, hotel reservations, issuing insurances, follow up with insurance company for claim settlement, arranging forex & transfers
 Updation and generation of reports, drafting of letters, email correspondence, co-ordination with customers, vendors and back-office.
 Dealing with vendors for getting best deals, hotel reservations, follow up for commission, transportation, visas & delivery of documents.

Operations Executive / Implant Travel Counselor

SITA

March 2008 - June 2010

Office Manager

Khushi Tours and Travels

August 2007 - February 2008

Key responsibilities:-
Working out itineraries, ticketing, hotel reservations, travel insurances, visas, transfers & Work & staff management.
Maintaining books of accounts, keeping record on sales and expenses.
Dealing with the different agents / hotels for tie-ups & commissions.
Significant Highlights:-
Joined as an International counter Staff and within four months was promoted as an Office manager.
Signed new account of Kinectic motors which further proved to be the biggest asset of Khushi. Also signed deal with Ambassador, Sun and Sand & Taj group of hotels.

Office Manager

HRG SITA

August 2007 - February 2008

Domestic counter staff

Welworth Travels Pvt. Ltd

December 2006 - July 2007

Key responsibilities:-
Working out itineraries, ticketing, handling queries of walk-in and corporate clients.
Significant Highlights:-
Joined as a trainee and in March-07, appointed as a Counter staff.
Being an out plant have effectively handled big corporate like Videocon, Colgate-Palmolive, Dhoot Motors & MIDC Aurangabad at once.

Domestic counter staff

Travels Pvt. Ltd

December 2006 - July 2007

Qualifications & Certifications

BBA; Diploma

International Institute of Airlines

Diploma

International Institute of Airlines

Diploma

International Institute of Airlines

2year of Executive Masters; Ex. MBA; Bachelor of Business Administration

Institute for technology

2year of Executive Masters; Ex. MBA; Bachelor of Business Administration

Institute for technology

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