Albatayneh - Chief Information Officer - Irbid, Jordan

Nidal Albatayneh

Irbid, Jordan


Chief Information Officer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Director - IT&T


From October 2009

- Played key role in setting up of new terminal and resolution of issues for other divisions or authorities beyond ITT scope
- Significantly reduced costs through resolution of various ITT requirements
- Acknowledged for efficient management of New terminal telecom & networking operator project, Airport Systems maintenance, support & operations project
- Coordinating activities related to migration, installation & functioning of systems across new terminals based on organizational standards and requirements
- Liaising with ORAT & new terminals contractor with regards to IT&T systems and structure
- Defining & implementing IT&T & Security strategies, IS Policies, Procedures, Baselines & Guidelines for the group
- Conducting security awareness sessions & IT&T training sessions for AIG employees
- Participating in periodic risk assessment, penetration test
- Enhancing productivity through optimized resource utilization and restructuring of IT&T division/ security team
- Preparing & ensuring compliance to IT&T budget (CAPEX & OPEX) including estimated IT&T budget for the new terminal for next 20 years
- Developing ISO IT&T forms like Incident Management Form, IT&T request Form and Change management form
- Undertaking audits for operations, systems, applications, telecom & networking
- Functioning as member of Systems Selection Committee & IT Steering Committee and as member in the business unit for IT&T projects. Involved in review & management of new IT&T & related projects
- Negotiating with IT&T related suppliers/ vendors/ third parties based on business requirements
Major Projects:
- Upgrade of Flight Information Display System (FIDS)
- Redesigning of System & Process logs for Visual Docking System
- IT&T security policy and IT&T security hardening across all domains
- Creating DMZs, defining rules & policies for firewalls, ACL for network devices, systems policies like domain group policy, web security policy, e-mail security policy

IT Security Administrator & Consultant - Acting CSO


March 2001 - September 2009

∼ Played key role in risk assessment & IS projects, re-engineering/ implementation of banks telecom & network projects
∼ Functioned as Member of Committee involved in replacement of banking systems
∼ Significantly reduced HR processing time through automation of manual processes

∼ Functioned as Acting IT Manager, Leading Member in Systems Selection Committee and IT Related Projects
∼ Spearheaded operations of the security division including setting up of various systems & applications, designing of security policy, DR & BCP
∼ Participated in IT & physical security audit, review/ consultation for applications, systems & network
∼ Conducted training sessions to generate IS awareness
∼ Developed various ISO IT forms

Major Projects:
Opening new branches
∼ Designed IT & technical layout, IS architecture including network
∼ Setup & administered all IT related devices like Security, Servers, network devices, ATM, ISP services, UPS, generator and computer Room

IT Security Project -IT Security Assessment & Penetration Project based on ISO 27001
∼ Set up Access Control & Time Attendance Systems
∼ Antivirus Suite. Enterprise edition, (Web Security) & (e-mail Security)
∼ archiving system. Used tool(s) for system reporting
∼ System management solution - Security Management System
∼ Network Security re-engineering
∼ DVR selection & re-engineering
∼ Selection, migration & implementation of MS domain to single domain & Backup setup
∼ Other Monitoring & reporting tools, Systems &
∼ Setup a test security lab by emulating banks environment

New Banking System Project (FLEXCUBE banking application from i-flex)
∼ Involved in setting up & implementation of SMS Module (Security Management System) of banking application (Flexcube) based on security policy
∼ Short listed systems. Participated in evaluation sessions & preparation of project plans
∼ Liaised with vendors with regards to delivery of H/W, S/W and licenses based on banks orders
∼ Used...

Qatar Ministry of Interior/ ITC INTERNATIONAL

August 2000 - November 2000

Developed & implemented initial phase of IT Business Process Re-Engineering to enhance security, IT systems & processes for the Interior Ministry of Qatar encompassing 36 government agencies

IT business development

Tantash Information Systems Group Amman, Jordan

March 2000 - August 2000

in the ME
∼ Implemented products using variuos developing tools & platforms,
∼ Ensured maintenance of technical software documentation & source codes


Middle East Region

March 1999 - November 2000

AL HABTOOR Trading Enterprise

April 1999 - November 1999

to various regional HABTOOR TRADING ENTERPRISE companies (HTE) in ME

Senior IT Director & Regional Manager


August 1995 - February 1999

∼ Coordinated IT related operations across HO and 5 factories to ensure maximum system uptime
∼ Involved in setting up, development & management of IT/MIS department for the group
∼ Computerized financial processes, billing procedures and reporting systems among all department of the group
∼ Set up connectivity between departments & factories with head office using a dial up technology
∼ Implemented & ensured compliance to IT security policies

Network Administrator


September 1993 - May 1995

∼ Evaluated IT requirements of the bank. Designed & implemented security systems
∼ Focused on testing & installation of new CITICORP releases, updates and IT support
∼ Enhanced reporting and development of inquiry applications

Computer Engineer

ARAB BANK, Amman, Jordan

January 1990 - August 1993

∼ Worked on Methodology 1/Foundation 1 to design, develop, document, test in-house programs and other software
∼ Spearheaded operations of the Security & Control Department in implementation & maintenance of IT security policy
∼ Involved in computer security setup & policy development
∼ Set up Phase-One of the Phone Banking System
∼ Designed program for returned, cancelled and lost checks
∼ Developed various programs aligned to departmental requirements
∼ Debugged & tested programs for the IT department
∼ Maintained updated project documentation

Other Assignments


IT&T migration to new terminal project

Lead and responsible for new terminal IT&T migration and new terminal systems and operations

Qualifications & Certifications

Electrical & Computer Engineering

The George Washington University

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