Vilbert - Rigaud - Senior Sales Executive - Birchleigh, Kempton Park, South Africa

Nicole Vilbert - Rigaud

Birchleigh, Kempton Park, South Africa

Services

Senior Sales Executive

Summary:

Sourcing and initiating new business leads into prospective business opportunities. Presenting and recommending new products, idea's, services, and allowing the decision maker / organization to customize and tailor the solution to suit their needs and requirements.
Understanding and getting involved in the clients business. Ensuring quality products and services, ongoing aftersales support, and maintaining the existing relationship.

Work History

Branch & Sales Manager

4Seasons Logistics

From August 2014

4Seasons Logistics specialises in local, national and international courier, road freight, and dedicated full loads. Catering for all cargo, service, and customer types. With branches in Cape Town, Durban and Johannesburg we are to offer a efficient and effective service.

Sales & Marketing Executive

HSE Solutions

March 2013 - March 2014

Duties: Sourcing and initiating new sales and adopting new business with prospected end users (customer), through strong and secured business relationships with a selected few, eligible distributors and suppliers, who punted and promoted the Honeywell Safety brand to their blue chip corporate customers. As a wholesaler to the safety equipment industry, HSE Solutions is the only supplier of Honeywell safety products in Sub Saharan, and Southern Africa. Competing with brands like 3M, Uvex, North safety and all the other local manufactured, cheaper products in SA, marketing the Honeywell name was a challenge, especially not knowing the industry at all. 2 Months and I knew my products, codes, and had a good idea as too how the safety industry operated. I immediately aligned myself with dedicated distributors, who had been handed over to me, to ensure an on-going and increasing growth requirement. I targeted my customers, and initiated negotiations and meetings in order to discuss safety necessities. I had a large existing customer base of reputable end users, who were slowly converting to the competition, due to pricing. Being the only supplier of the Honeywell brand, we were able to negotiate volumes, discounts, promotions, special deals, and offer other value added services, that caught the attention of potential new clientele. We were to training the safety managers, officers, supervisors, and general workers on the PPE products they purchased - educating them with regard

Sales and Marketing Manager

Top Achievement

From February 2013

February 2013 - Achieved 2.5 times my suggested target - Highest achieved in the company's history - Total of R4.8 million billed.

Reason for Leaving: No commission structure - quarterly bonuses
The financial reward was not satisfactory, for the amount of effort put forward.

Reference: Lauren Clueit
Sales and Marketing Manager


Sales Training, Courses & Seminars attended from 2001 - 2014

Business Partner / Sales and Marketing Manager

MD Logistics

April 2012 - December 2012

Duties: Sourcing and attaining national and crossborder road freight business.
Majority of my previous existing customer base at Eqstra Express had long-haul / break bulk and road freight requirements. We had a team of owner drivers, and sub-contractors with a wide range of trucks, enabling us to offer specialised services - such as crane trucks, tail lift trucks, etc. to our customers.
I targeted clearing and forwarding companies within the same area, and ran between 6 and 8 super links a day, within South Africa as well as Namibia, and Zimbabwe. We offered same day delivery services, milk runs (inter branch deliveries) to running line haul trucks (12m link) from Johannesburg to Polokwane daily for Grandmark International.

New business target: R80 000 new business per month (Personal target)

Top 5 Clients: Grandmark International, Petronex, Mason Distributors, Bridge Shipping, and Advit animal nutrients

Reason for leaving: Relocated to Rwanda for 2 months

Sales Consultant / Operations / Customer Services / Branch Supervisor

Eqstra Express (Div. of Eqstra Holdings Meadowdale, Germiston

July 2010 - March 2012

A Div. of Eqstra Holdings
Period: July 2010 - March 2012
Position held: Sales Consultant / Operations / Customer Services / Branch Supervisor
Duties: Eqstra Express was a small division of Eqstra Holding, and myself and 3 other colleagues, where to set the entire company up from scratch. With 2 drivers and 2 Toyota Yaris', we sourced agents to deliver our parcels to the regional and outlying areas. We negotiated pricing and delivery times. I set up the sales front, from laying out the rate sheet, to the company profile. I started sourcing external business and built up a customer base. Within the first 12 months, Eqstra express opened up a Durban branch and then 5 months later we establish our Cape Town branch. Within 2 years we had 4 branches including Port Elizabeth. We out grew our premises and started running super links into Cape Town and Durban. I managed the sales team for the first 2 years, ensured new business was brought on board, and pricing was market related. I ensured the drivers were delivering and collecting on time. Working hand in hand with the operations team, we ensured customer satisfaction and a mutually beneficial working relationship with our customers.
New business target: R30 000 new business per month
Top 5 clients: A.shak, Grandmark International, Cromwell, Footwear Trading, and Gearhouse South Africa
Reason for leaving: Division closed
Reference: Jeremy Hayward
Operations Manager (084) 955 4213

Sales Consultant / Operations / Customer Services / Branch Supervisor

Meadowdale, Germiston

July 2010 - March 2012

A Div. of Eqstra Holdings
Period: July 2010 - March 2012
Position held: Sales Consultant / Operations / Customer Services / Branch Supervisor
Duties: Eqstra Express was a small division of Eqstra Holding, and myself and 3 other colleagues, where to set the entire company up from scratch. With 2 drivers and 2 Toyota Yaris', we sourced agents to deliver our parcels to the regional and outlying areas. We negotiated pricing and delivery times. I set up the sales front, from laying out the rate sheet, to the company profile. I started sourcing external business and built up a customer base. Within the first 12 months, Eqstra express opened up a Durban branch and then 5 months later we establish our Cape Town branch. Within 2 years we had 4 branches including Port Elizabeth. We out grew our premises and started running super links into Cape Town and Durban. I managed the sales team for the first 2 years, ensured new business was brought on board, and pricing was market related. I ensured the drivers were delivering and collecting on time. Working hand in hand with the operations team, we ensured customer satisfaction and a mutually beneficial working relationship with our customers.
New business target: R30 000 new business per month
Top 5 clients: A.shak, Grandmark International, Cromwell, Footwear Trading, and Gearhouse South Africa
Reason for leaving: Division closed
Reference: Jeremy Hayward
Operations Manager (084) 955 4213

Sales Guru

4. PSS Sales Training 2 day course 2010
5. PSS Sales Training - Refresher course 1 day course 2013

New Business Sales Consultant

United Parcel Service - (UPS)

October 2008 - June 2010

Duties: Sourcing new business opportunities for the courier export trade.
Building, and sustaining existing customer relations, with the selection of existing customers, based on the East Rand and in Central Johannesburg. Leads were attained by cold calling, networking at corporate events, golf days, expos and customer functions.
In House software training to customers who selected to have Worldship (UPS in house software - printing of waybills, tracking and tracing, and delivery of pod once consignment was delivered)
Achieving new business target of R12 000 per month.
Annual growth expectation for existing base - 15%

Top 5 Clients: Element Six, Draeger, International Finance Corporation, MacSteel, and Sony
New business target: R12 000 new business per month
Reason for leaving: Not challenging enough
Reference: Liesl Fuller
Inland Sales Manager (082) 887 6995

Area Sales Manager

Courier Direct

October 2006 - September 2008

Duties: Sourcing new business opportunities within the Gauteng area - attending new business appointments that were set up by the internal sales department. Building and maintaining business relationships with Decision makers, Finance Directors, Operations Manager, Warehouse staff and the general workers that are responsible for dispatching the freight. Once the account has been signed and initiated, general training on the in-house tracking and tracing system was given, to the staffs that are responsible for picking, packing, and allocation the freight. Training was also given to the accounts department, where all documents, statements, invoices, and pods could be retrieved from the system. Setting up daily collections, pre alerting time sensitive consignments and ensuring full communication with all branches involved in getting the consignments delivered. Achieving monthly targets of R70 000 new business accumulatively compounded. E.G. (January - R70 000,
February - R140 000)
Top 5 Clients: Saint Gobain, Cell C, Famous Brands, Hi Side Advertising, and Neotel
New business target: R70 000 new business (Accumulative)
Reason for leaving: Company liquidated
Reference: Nona Ferreira
Acting CEO (082) 788 3987

Area Sales Manager

October 2006 - September 2008

Duties: Sourcing new business opportunities within the Gauteng area - attending new business appointments that were set up by the internal sales department. Building and maintaining business relationships with Decision makers, Finance Directors, Operations Manager, Warehouse staff and the general workers that are responsible for dispatching the freight. Once the account has been signed and initiated, general training on the in-house tracking and tracing system was given, to the staffs that are responsible for picking, packing, and allocation the freight. Training was also given to the accounts department, where all documents, statements, invoices, and pods could be retrieved from the system. Setting up daily collections, pre alerting time sensitive consignments and ensuring full communication with all branches involved in getting the consignments delivered. Achieving monthly targets of R70 000 new business accumulatively compounded. E.G. (January - R70 000,
February - R140 000)
Top 5 Clients: Saint Gobain, Cell C, Famous Brands, Hi Side Advertising, and Neotel
New business target: R70 000 new business (Accumulative)
Reason for leaving: Company liquidated
Reference: Nona Ferreira
Acting CEO (082) 788 3987

Sales Impact

Sales Training and Techniques

Spin Selling Skills 3 day course 2009

Customer Services Agent

First Freight Couriers

May 2001 - September 2006

Duties: Liaising with the operations department regarding consignment tracking, and delivery times, and verbal confirmations on parcels, which Customers have queried. A routine follow up on daily / special deliveries. I reverted back to Customers with feedback and or a verbal proof of delivery. I was responsible for building and maintaining relationships with 3rd party agents, and service providers, ensuring all deliveries are on track and scheduled to be delivered on time. Dealing with problem deliveries and or service failures, and compiling service reports - for Blue Chip Customers that have specific reporting needs. I consolidated weekly and monthly statements, invoices, and proof of deliveries for assigned Customers. I also was responsible for general office duties such as scanning pod's and documents, faxing, answering telephones, and filing.
Position: 2. Personal Assistant to Sales Director & Sales Team
Duties: Sourcing new business leads and prospects to call and setting up first meeting (fact finding) appointments for the sales consultants. Ensuring that all leads and appointments have been qualified and are quality calls. On a monthly basis commission reports needed to be compiled for each executive, ensuring that the total billing amounts were correct and the right commission percentages were applied. Monthly reports, graphs and statistics were compiled to show growth or decline in billings, new billing accounts reflected, as well as profit margins and cost of sales was indicated. Daily sales proposals, rates and company profiles typed out and packed in presentation folders for the sales executives. Quotations submitted to call in customers and adhoc customers. Weekly retention calls to a small base of house clients which I was responsible for. An annual growth of between 5-8% was required for the smaller house accounts.
Taking minutes of sales meetings and setting up agendas and task lists. Comparing competitor rates and doing financial audits...

Qualifications & Certifications

Computer Literacy

College

Business Catering and Ettiquette

Standerton College

Business Studies

Standerton College

Health

Kempton Park College

Business English

George Hofmeyr High School for Girls

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