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Smalley - Optical Assistant - London, UK

Nicole Smalley

London, UK


Optical Assistant

Work History

Optical Assistant


November 2012 - July 2013

I worked at Specsavers most recently. My duties were; merchandising frames, frame styling customers followed by dispensing the frames. I also pre-tested customers before they entered the optometrists' room, managing the clinic to help it run smoothly, this helped me to improve my skills managing a team.

I also gained a considerable amount of customer service experience, helping and dealing with different types of customers every day.

Trainee Sales Assistant


March 2010 - April 2010

I worked at Superdrug for my year 10 work experience at school. During my time at Superdrug, I first learned about customer service here, which was a key skill to learn as I was working with customers all day.

Another skill I learned whilst working at Superdrug was working together with colleagues as a team, as when we were working as a team we could get tasks completed quicker, more efficiently and to a better standard.

I also had to answer and create outgoing calls to customers, staff and head office which I excelled at by the time I had finished my 3 week placement at Superdrug.

Qualifications & Certifications


The Grays School Media Arts College

The Grays School Media Arts College


The Grays School Media Arts College

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