Data Entry Specialist
Customer Service Representative
West at Home
From November 2012
I was given the opportunity to do call center type work from the comfort of my home.
West at home has offered me the chance to grow, to learn and to become more disciplined.
While with West I have also been given the opportunity to work for some high name
companies taking customer service calls, processing payments, processing orders and troubleshooting account issues.
Health Check Incorporated
January 2008 - February 2011
While at Health Check I work as a payment verification specialist. I checked over 5,000
accounts daily for payments, refund or insurance dispute notes. I performed daily data
entry where I took my typing ability up to 56 words per min and my 10 key is even
faster. Along with verifying payments I assisted the finance department in monthly,
quarterly and yearly billing of our facilities. I as well assisted in accounts payable and receivable. I also assisted the collection agents with contacting insurance
companies about patient accounts that are under paid according to contract.
Sunset Coastal Grill
February 2006 - January 2008
While at Sunset Coast Grill I was able to expand and improve my customer service skills while working with the public on a day to day basis. I handled my daily cash flow and was able to perform several tasks at once while working in a fast passed environment.
Although Sunset Coastal Grill was a job that was out of the norm for me it took me out of an office atmosphere and gave me a better understanding and respect for people in the
food industry as well as taught me how to handle different situations in a different
January 2005 - January 2006
Managed Barbara's rental property
Set appointments for real estate showings as well as any personal appointments such as
Dr. appointments, plane tickets, business meetings, etc. Management of 1,000 contacts.
Created mass mailings for marketing, management of all rental property to include but not limited to accepting monthly rental fees, having any non-working equipment repaired, and advertisement when property was vacant.
Qualifications & Certifications
Gulf Coast Community College
Community College Technical