I have been working in customer service since I was 16. I enjoy helping people of any age and am proficient in usage of a number of computer programs and am a quick learner. I was able to conquer the scanning program that I had to teach myself and enter a backlog of documents and code them. I can answer phones, give information, etc.
James Grant, J.D.
September 2012 - May 2013
Scanned documents, filing, phones, mailings, computer work, general office duties
Document coder & Scanner
Fuller - Logan Agency - Allstate
March 2008 - May 2013
Scan all documents into a web based computer system and code accordingly, accept payments from customers, open and close office, mailings, shredding of confidential documents, filing, organizing and miscellaneous computer work.
Dr. Holbert, Optometrist
November 2007 - March 2008
Receptionist duties included answering phone, pulling and filing charts, scheduled appointments, dispensed contacts and glasses, verified insurance coverage, collected co-payments.
Macy's Oakridge Mall
October 2006 - November 2007
Assisted customers to find sizes and controlled fitting rooms, registers, pulled clothing for department and recovery.
Qualifications & Certifications
Medical Assisting (almost complete)
AA (degree not complete)
De Anza College
Santa Teresa High School
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