Wilson - Webmaster - Johannesburg, GP, South Africa

Nick Wilson

Johannesburg, GP, South Africa




I have over 8 years experience in web design & development, that includes graphic design , full knowledge of the adobe suite (photoshop, flash , dreamweaver, illustrator, indesign, after effects etc), full front end coding function , html , css , java script. I also have vast experience in best web practices, usability and business analysis. As a webmaster I have the understanding of user experience design and site architecture. Also have vast experience in full project management function from inception, to post live analysis and reporting thereof - complete life cycle.

Work History

Project Manager (Contract)

May 2013 - July 2013

REASON FOR LEAVING: Contract expired

• Responsible to thoroughly understand and communicate stakeholder requirements
• Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback.
• Coordinate and facilitate delivery of project objectives.
• Track progress and review project tasks to make certain deadlines are met appropriately.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Proactively communicate project status, issues & risks to management.
• Follow 1609's policies, procedures and methodologies.
• Conduct regular status meetings with all stakeholders, keeping the stakeholder's needs and requirements continuously in view.
• Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between 1609 and its stakeholders are precise.

Implementation Duties & Responsibilities
• Define & maintain all implementation processes, manage implementation lifecycle, co-ordinate documentation when needed.
• Troubleshoot technical issues when the need arises, and escalating appropriately as needed.
• Maintain timelines and target dates in Project Management software.

Product Development Duties & Responsibilities
• Define & maintain all product development processes, manage software development lifecycle.

PREVIOUS POSITION: HOD of Digital Marketing at Truval
Manufacturers / FTV Africa
TYPE OF INDUSTRY Clothing Manufacturers & Fashion

Action Script

From March 2013

Flex 28 April 2011 4

HOD of Digital Marketing & Senior Webmaster

September 2011 - February 2013

REASON FOR LEAVING: Resigned to pursue other business

Web Development & Design:
1. Manage the day-to-day operations of Truvals , United Merchants & FTV's websites and social Media affiliates (Facebook & Twitter) and Intranet, including updates, maintenance, and on-going development.
2. Oversee and coordinate content management and user experience, and create and maintain a consistent Web site architectural structure.
3. Ensure a consistent look and feel across the Web site by promoting uniform fonts, formatting, icons, images, and layout, and creating appropriate templates to assist content authors.
4. Find, diagnose, and fix Web site problems, including broken links (both internal and external), typographical errors, and formatting inconsistencies.
5. Keep abreast of changes and updates in digital Market pertaining to web & multimedia applications, social trends , SEO Marketing trends and changes that may impact current ranking of the business websites.
6. Perform constant website audits to ensure that all images, content, web apps & page load-speed are optimized to suitable capacity to ensure stability of site ranking within search engines and/or forums.
7. Research innovative and refreshing concepts to improve user experience and business continuity in both web dev & graphic (Multimedia) design capacity to keep the digital outputs of the business updated in regards to technological advances and improvements.
8. Constant endeavour to search for improvements to SEM as well as website user experience.
9. Design web apps and social marketing viral elements within flash and execute in staging environment and testing thereof.
10. Full QA Function and UAT (front end & Back end) an browser cross compatibility testing across all Browsers ranging form IE 6 as well as all versions of Firefox from 6 - present, and not limited to chrome, safari, opera etc. - this function must be performed upon every single change/addition to any live...


March 2010 - August 2011

Quoting on project scope to client
- Deadline estimation
- Outsourcing if necessary and additional quoting thereof
- Design wireframe and pitch client with creative elements.
- Slice artwork and convert to xhtml.
- Build and implement site/project
- Complete QA function from front end to back end including cross browser
compatibility testing and rendering thereof.
- Presenting potential final model to client and signoff.
- Implementation of project to a live environment.
- Post live analysis thereof and report back to client.

Projects range from print media through to sites for small businesses to
Larger companies.
Sites Below(design and development) completed include:

www.celtictuningsa.co.za (pending clients payment before launching live)
www.wordsmiths.co.za (Has since been re-done - went live last year July,
current version was not done by me.)

Webmaster & Project Manager


February 2005 - April 2010

DATE OF EMPLOYMENT: Feb 2005 to April 2010
DUTIES: Project Management:
- Built and implemented a project
management system fo all new projects with complete reporting functionality
- Created a fully comprehensive reporting

line to Exco
- Set up and documented all project
procedure including front end QA process with easy access to manage those stored
documents and procedures
- Set up and run meetings and presentations with all brand managers, Web Master & Web Developers and Exco and distribute
minutes thereof.
- Manage entire front end Quality Assurance
process and document each projects
procedure for reporting therof at a post live
time point.
- Strategic planning & implementation of Organic Search Engine Optimization including Pay-per-click Advertising.
- Stay abreast of Google Indexing process and manage organic risks involved as well as insert aggressive tactics across all brands to ensure higher consistent ranking.
- Link building for all top Brands as well as all affiliate campaigns.
- SEO breakthrough using social media campaigns and viral campaigns to drive traffic to top Brands for rentention as well as acquisitions.
- Constant web traffic analysis to maintain consistency for Brand position on Google.
- Outsourcing for quality copywriting in multi-language-multi region networks for all brands so as to enrich all brands with copy thus enhancing favourable index positioning by Google.
- Web Usability endeavours creating a Search friendly & "pretty in appearance" site catering for all metrics of users (ie Power user - Dinosaur)
- Prepare status reports to all Brand
Managers and Exco members of all current
projects as well as projects on the horizon
including viral campaigns and social media
- Oversee all changes and additions to websites to ensure friendly experience, SEO compliancy, optimise site load speeds and brand consistancy.

- Solely responsible for all site maintance and new projects.
- Creating new web pages from basic Splash pages to...

Acquisition of broker

June 2003 - February 2005

, converted into Hulls branch from negotional of lease through to implementation of I.T. systems and courier routes.
- Merging and implementation of company
principles and methodology into new
branch and management thereof.
- Responsible of training new staff and
acquired staff from brokers into our
companys culture and ececution thereof.
- General management of branch from
linehaul freight in to central hub -
allocating routes to drivers - drivers
collecting freight going out - scanning the freight back in and linehaul freight out of
branch back into central hub.
- Present at clients for new business deals,
overseeing clients expectations on documentation so that all staff are aware of any exclusions.
- Daily and weekly reporting to Exco on Branch's activity ond progress and collections and delivery success ratio, missed deliveries collections etc.
- Budget and profit and Loss reports done quarterly with Director as well as daily status reports thereof.
- Arranging staff meetings as well as inter branch meetings.
- Negotiating with Unions for transport strikes and replacing drivers which meet BBBEE
- reqirements as well as the drivers each having PDP certification
- Arranging for security as well as I.T. security protocols for branches and implementation thereof.
- Identification and implementation of a more stable and accurate label system for the contracted customers - this involved dealing with IT programmers and I had to ensure that the program they wrote was compatible with the internal procedures already in place. This project lasted 6 months until it went live. To this day they are using the system that I designed. A noticeable drop in internal theft was apparent. All information being relayed to the customer was available immediately as it was measured in real time.

Key Accounts Manager / Branch Manager


December 2002 - February 2005

DATE OF EMPLOYMENT: December 2002 to Feb 2005
DUTIES: Project Management / Branch

Key accounts Manager

December 2002 - June 2003

- Managing various key accounts which are assigned i.e. other transport companies
- Finding and reporting all solutions with operational functions on a daily and monthly basis to various key accounts as well as the company
- Reporting and presentations of each clients entire movement of freight on a daily basis
- Providing customer service
- Dealing with complaints
- Tracking and tracing of goods
- Ensuring delivery of goods at
correct time
- Providing on the spot reports to each client on a daily basis
- Co-ordination of freight and linehaul accross the country and internationally
- Ensuring no comebacks on all work done for clients
- Providing solutions to increase client base as well as follow up thereof

REASON FOR LEAVING: I was up to be transferred to the Nelspruit
branch and was keen on staying in JHB.
- Also wanted to pursue my dream in Project management and was offered a good position at Osiris Trading.

Consultant / Team Leader


November 2001 - October 2002

DUTIES: Account Management
Client Liason
Technical Support
Market research
Planning Projects
Outbound call centre
- Dealt with campaigns
- Call exisiting clients for financical control and avoid arrears
- Call clients in arrears and retreive monies owed to business
- Market research - call exisitng clients and obtain information of what they thought of DSTV
Inbound Call Centre

- Technical queries
- Network queries
- Tuning of decoder
- Channel
- Account queries
- Balances
- Amount owing
- Double debits
- Screening queries
- Queries from other Multichoise branches
- Travel monitoring

REASON FOR LEAVING: Was a temporary assignment

Consultant, Private Label , Medical aid


February 2001 - October 2001

DATE OF EMPLOYMENT: February 2001 - October 2001
DUTIES: Account Management
- client service
- client liason
- trouble shooting
- Inbound calls approx 90 - 120 a day
- Dealt with queries on Private Label Medical aid fund
- Funds available
- Membership & deposit queries
- Cancellation of memberships
- Forced authorization
- Approval of granting medication
- Correspondence with clients
- Dealt with complaints and outstanding queries
- Outbound calls to resolve queries

REASON FOR LEAVING: Temporary assignment

TYPE OF INDUSTRY: VIP Protection & Personal Security
POSITION HELD: Professional Bodyguard


Up to March 2013


Axosoft Ontime

Up to March 2013


Web Usability

Up to March 2013



Up to March 2013



Up to March 2013


Project management

Up to March 2013

Mar 2013 5

J Query

Up to March 2013

ASP / .net (aspx) 99 Mar 2013 4
CMS 99 Mar 2013 5
Dreamweaver/homesite/visual basic 99 Mar 2013 5

Freelancing, building and developing websites
Below are outputs and deliverables that I
performed while working for myself and
freelancing on a contractual basis.

Project Manager

1609 Group, Melrose Arch

TYPE OF INDUSTRY: E-commerce & Gaming Development

Qualifications & Certifications


Project Management




General Smuts High School


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