- Full time
- Part time
- One time
TSR / LCT
• Trouble shoot technical issues by applying problem - solving abilities
• Communicate with customers to obtain first call Resolution
• Educate Customers on services and Adjust Packages to best suite their needs
• Promote Current offers to better help Customers and Business needs to effectively grow the Business and Customer Relationships
• Retain Customers by Educating them on current markets and Businesses
24-7 Intouch (Regina) Inbound Call Centre
• Applying problem-solving abilities to handle customer queries
• Using ability to learn quickly to become proficient on multiple product lines
• Capturing order information quickly and accurately
• Answer all calls politely and professionally in a polished manner.
• Building customer relationships by providing excellent sales and after sales service
• Ensuring the customers get the most out of every call.
Best Buy Canada
• Driving the sales of products and services by achieving or exceeding sales targets.
• Ensuring customer concerns are resolved with urgency and good judgment.
• Processing and preparing merchandise and providing advice to customers on the merchandise.
• Operating computerized inventory record keeping and re-ordering systems
• Executing merchandising policies and maintains standards.
• Initiating and participating in store recovery as needed.
• Supporting any area of the store as directed by store management.
• Responding quickly and efficiently to all job related requests, demonstrating the ability to multi-task within a changing environment.
Qualifications & Certifications
Willow Ridge Private School
Bow Valley College
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