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Microsoft Excel Expert
I am a Microsoft Excel Developer with skills in creating innovative and creative solutions in VBA, Userforms and workbooks. Data manipulation, cleansing, grabbing from unstructured sources and developing Excel based systems that allow incompatible datasets to be compared and analysed.
Intelligence Sytems Developer
From July 2011
As the intelligence systems developer, I am tasked with creating the technology products that stand DAC Beachcroft out from our competitiors, and streamline the efficiency of processes and identifying potential fraud within huge sets of data provided daily by various clients. DPA compliance and security of data is of paramount importance, as well as the integrity of the data that I deal with daily. I invented, designed and created (as well as use daily) an Excel and web based intelligence product that effectively identifies potential suspicious claims from a clients dataset, and ensures any new instructions received within the business is screened for potential fraud. It compares the data through secure and complex algorithms that I designed, to provide a confident match against potential suspect elements of a claim. I have also designed and project managed the dashboard MI system from creation right the way through to it's broad use as an MI tool for the clients and the DAC Beachcroft Senior Management team. As technology improves, I also look at ways of implementing new systems to improve upon what we are already doing successfully.
July 2009 - July 2011
Operations Manager responsible for the CTSU Fraud Investigation and intelligence team, working on behalf of Insurer and banking clients. Apart from managing the teams, I was responsible for setting the budgets, bringing in new business and was taksed with creating innovative new systems to increase process efficiency and reduce the time spent on particular tasks, especially the process with the intelligence team which had to remain compliant through DPA, and eficient in operation.
CEU UK/ROI Fraud Co-ordinator
June 2005 - July 2009
Managed the team of motor fraud claims handlers for the UK and ROI offices, implementing processes to ensure fraud was identified and defended in-house to prepare for a robust legal defence should it be required.
Qualifications & Certifications
HND Leisure Management
University of Salford
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