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- Full time
- Part time
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From October 2006
Duties to deal with inbound calls relatting to faults. I was able to assist them to getting their issue resolved
January 2005 - September 2006
To aid and assist passengers throughout their flight, ensuring that their experince was pleasurable. Also trained in the event of emergency
Customer Service Advisor
Royal Liver Assurance
January 2003 - January 2005
To assist customers with death claims, making sure that they were dealt with delicatley as they had recently lost a loved one
Passenger service agent
November 2001 - December 2003
To check passengers in prior to their flight. Also making sure that baggage and safety procedures were followed
Qualifications & Certifications
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