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Barkley - Administrative Assistant / Clerical - New York, NY, USA

Niasia Barkley

New York, NY, USA

Services

Administrative Assistant / Clerical

Summary:

Record Management - Database Administration - Spreadsheets/Reports – Research Assistance - Schedule Management – General office Management
Type 35-40 wpm - Microsoft Office Suite (Word - Excel – Outlook) - Mainframe - AS400 - Maximo - Siebel - IVR Prompt Computer Programing - internet knowledge

Work History

Customer Service Representative

New York City Housing Authority

December 2010 - February 2013

As a Customer Service Representative my responsibilities focus on providing quality customer service to all clients. Specific duties require resolving clients’ complaints via telephone, mail, e-mail and in-person.

Emergency Service Aide

New York City Housing Authority

May 2000 - December 2010

As a Emergency Service Aide my responsibilities required supervision of maintenance workers, skilled tradesman, elevator mechanics and operators, including assigning overtime for the centralized call center. Office administration responsibilities included staff scheduling and training for departments and field staff.

Projects

School search

I am currently seeking a school to update my microsoft office skills.

Qualifications & Certifications

Sarah J. Hale H.S

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