- Full time
- Part time
- One time
Via Degli Scipioni
From December 2011
New British Centre
Via Degli Scipioni 132 IT-00192 Rome (Italy)
Successfully teaching Italian students of all ages the English language as well as preparing a certain
number of them for English proficiency tests such as, TOEFL, IELTS, CAE, and FCE through careful
lesson planning and stimulating curriculum. Also worked with prominent Italian journalists assisting
them in proofreading and editing their articles.
Business or sector Education
Charter One Bank
From August 2010
Opening of personal and business accounts, applying clients for various loans, advising clients which
products and services have the most value for their particular needs, carefully listening to clients'
questions and concerns and researching the best possible solutions for their issues and problems,
thus earning their confidence and trust, managing clients' everyday banking transactions, effectively
communicating with colleagues and customers of diverse ethnic and cultural backgrounds throughout the region, presenting innovative ideas to management to assist in successful achievement of
quarterly goals, engaging in daily operational activities like receiving cash, filling the electronic cash
dispensing machines, auditing of other colleagues, and similar other duties that ensured smooth
everyday operations of the branch.
Business or sector Financial and insurance activities
Customer Relations Specialist
September 2008 - February 2010
Successfully building and expanding client base by profiling customers to uncover needs, and make product recommendations, efficiently running customers' everyday banking transactions while providing above and beyond customer service, consistently meeting sales goals on a monthly basis.
Sales associate professional
October 2007 - April 2008
Meeting and exceeding weekly sales goals of furniture, mattresses, and accessories, successfully
developing personal relationships with clients to ensure their loyalty, consistently following up with prospect customers as well as buying customers to ascertain their satisfaction.
Business or sector Furniture Sales
Customer Service Representative
FedEx Freight East
October 2005 - June 2006
Courteous and professional assistance to clients in tracking and locating their freight, scheduling
pickups of clients' freight at their convenience, consistently meeting and exceeding monthly sales
goals, adjusting clients' billing disputes.
Business or sector Transportation and storage
Original Master Pizza
August 1999 - July 2007
Ensuring the loyalty of customers by preparing food to customers' specifications and correcting any
mistakes in their favor, successfully conducting store inventory, purchasing of product, scheduling,
interviewing, training, running store meetings, store inspection, appointing duties, and closing duties,
consistently increasing profit margins on an annual basis.
Business or sector Accommodation and food service activities
Qualifications & Certifications
University of Akron
North High School