Ntsobe - Data Capturer - Johannesburg, GP, South Africa

Neo Ntsobe

Johannesburg, GP, South Africa


Data Capturer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


I worked for the Standard Group of South Africa where I had to capture new customer signature mandates on the database.

Work History

Data Analyst

IPS Electronic Payments

From August 2013

Job Responsibilities
➢ Support & Maintenance of the payD switch Mobile Payment Solution
➢ Management Information System Reporting & Analysis
➢ Operational Relationship Management
➢ Assist Information Technology with Technical Support
➢ Customer Service management and have a clear understanding of the business
➢ Project managing implementation of solutions with internal and external clients
➢ Proactive and effective monitoring of events to ensure speediness and accuracy of work, job scheduling and execution.
➢ Control data input / output by ensuring that all quality controls are in place and maintained.

Electronic Payments Operations Specialist

Integrated Processing Solutions

August 2012 - August 2013

Date: August 2012 - August 2013

Job Responsibilities
➢ Support & Maintenance of the payD switch Mobile Payment Solution
➢ Payment Service Provider on-boarding
➢ Daily management of the Merchant on-boarding process and notify the respective payD switch enablers
➢ Scheduling and attending meetings with all Payment Service Providers, Stakeholders, Mobile Network Operators, etc.
➢ Customer Service and Query Management
➢ Service delivery to all integrated Payment Services Providers
➢ System Enhancement & User Administration Testing Management
➢ payD knowledge training to all Business Partners, Payment Service Providers, Banks, Networks etc.

Low Value Payments Solution Provision Support

Integrated Processing Solutions

July 2010 - August 2012

Date: July 2010 - August 2012

Job Responsibilities
➢ Monitoring the electronic processing of Low Value Payments operations on the Acquiring (Merchants) and Issuing (Card Data and Management) platform.
➢ Monitoring electronic file delivery and acknowledgements, environmental and System Infrastructure.
➢ Audit and error tracking analysis.
➢ Create and develop electronic reports to vendors and provide Management Information System statistics.
➢ Ensuring Compliance with the Payment Card Industry (PCI) Data Security Standard (DSS) is maintained and adhered to in order to protect cardholder data.
➢ Ensure Disaster Recovery and User Administration Testing processing is kept in line with productions through effective monitoring and execution of programs.
➢ Escalation and call logging to Helpdesk and respective vendors offering support to stakeholders.

Computer Room Entry Processing Unit Operator

Integrated Processing Solutions

November 2009 - July 2010

Job Responsibilities
➢ Monitoring the Generic Communication Engine (GCE) for the transmission and acknowledgement of Standard Bank CLD files.
➢ Monitoring of Point Of Deposit file transmission on the Control Processing System (CPS) and acknowledgements from banks.

Signature Verification Officer

Integrated Processing Solutions

July 2005 - November 2009

Job Responsibilities
➢ Cheque fraud detection through visual, technical and physical verification.
➢ Ensure and maintain a high level of service within the division.

Customer Services Liaison Officer

Standard Bank South Africa

September 2001 - June 2005

Job Responsibilities
➢ Maintain an effective system of controls to improve productivity within the department and offer good quality customer service.
➢ Ensure and maintain a high level of service within the division.

Name of Company: Integrated Processing Solutions - Johannesburg

Project Name: User Administration Testing for Visa PayWave products

Project Objective: To test the Visa PayWave products, namely in the SA transit prepaid configuration.

Name of Company: Integrated Processing Solutions - Johannesburg

Project Name: Multibank Cheque Processing - Joint Venture Project between Standard Bank
Cheque Processing and ABSA Group Administration
Project Objective: To successfully pilot a cost effective, productive cheque processing joint venture for Standard Bank and
ABSA Group

Qualifications & Certifications

Saint Francis College

Fundamentals Project Management

St. Francis College

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