Maluleke - IT Technician - Soweto, GP, South Africa

Nelson Maluleke

Soweto, GP, South Africa

Services

IT Technician

Summary:

• Printer and Scanner Support
• Create user Account and reset password on the Active Directory
• Troubleshoot network problems (LAN, WAN and Wireless)
• Create and deploy Computer Images
• 3G configuration and Troubleshooting
• Internet connectivity,

Work History

Network Controller

Independent Police Inverstigative Directory

From November 2014

• Printer and Scanner Support
• Create user Account and reset password on the Active Directory
• Troubleshoot network problems (LAN, WAN and Wireless)
• Sever Installation and Configuration
• Log, Updates and Close calls on the Service Management System (HEAT)/ (ITSM)
• Create and deploy Computer Images
• 3G configuration and Troubleshooting
• Internet connectivity and troubleshooting
• Setting up Outlook Emails, IBM Lotus Notes email and Novel Group wise email
• Netop Remote Control Configuration
• Ensure that antivirus is updated
• Ipad and Tablets Support
• Maintenance ( remove temporary files, remove spywares)
• Equipment inventory And Coordinate warranty repairs
• Assisting with computer equipment purchasing process
• Remote support through System configuration center
• Telephone support
• Software Installation and Configuration
• Manage Windows Sever Updates Services (WSUS)
• Clean Installation and repair of computer hardware and software
• Set up New PC and Applications Installation
• Test Old Assets for Disposal
• Assets Verification, Administration and Deliveries

IT Support Technician

Rural Development and Land Reform

April 2013 - October 2014

DUTIES:
• Printer and Scanner Support
• Create user Account and reset password on the Active Directory
• Troubleshoot network problems (LAN, WAN and Wireless)
• Create and deploy Computer Images
• 3G configuration and Troubleshooting
• Internet connectivity, Setting up Outlook Emails and troubleshooting
• Ensure that antivirus is updated
• Ipad and Tablets Support
• Log, Updates and Close calls on the ITSM System
• Maintenance ( remove temporary files, remove spywares)
• Equipment inventory And Coordinate warranty repairs
• Assisting with computer equipment purchasing process
• Remote support through System configuration center
• Telephone support
• Software Installation (Novel Group wise, Persal, Bas, Biometric and etc.)
• Manage Windows Sever Updates Services (WSUS)
• Incident lab report (reporting any incident that happens in the lab)
• Clean Installation and repair of computer hardware and software
• Provide training and Introduction to Office 2010 to students and staff

IT Support Internship

National Research Foundation

April 2012 - March 2013

Host Institution: University of Limpopo
Period: 02 April 2012 to 29 March 2013

DUTIES:
• Printer and Scanner Support
• Create user Account and reset password on the Active Directory
• Troubleshoot network problems (LAN, WAN and Wireless)
• Create and deploy Computer Images
• 3G configuration and Troubleshooting
• Internet connectivity, Setting up Outlook Emails and troubleshooting
• Ensure that antivirus is updated
• Ipad and Tablets Support
• Log, Updates and Close calls on the ITSM System
• Maintenance ( remove temporary files, remove spywares)
• Equipment inventory And Coordinate warranty repairs
• Assisting with computer equipment purchasing process
• Remote support through System configuration center
• Telephone support
• Software Installation (Novel Group wise, Persal, Bas, Biometric and etc.)
• Manage Windows Sever Updates Services (WSUS)
• Incident lab report (reporting any incident that happens in the lab)
• Clean Installation and repair of computer hardware and software
• Provide training and Introduction to Office 2010 to students and staff

Institution: University of Venda
Position: Tutor
Department: Computer Science and Information Systems
Year: 2010

Volunteer (Cyber Security awareness Training)

CSIR

September 2010 - October 2010

Training FET and Secondary student about the cyber security awareness.

Volunteer (Accreditation and IT)

FIFA World Cup South Africa

Period: June-July 2010

Library Assistant (volunteer)

University of Venda

March 2008 - October 2008

Deputy Chairperson of the school of mathematics and natural Sciences
Assist Student with any Educational related issues

Qualifications & Certifications

IT Technical Support

CTU Training Solution

LEADERSHIP SKILL

University of Venda

Computer Science and Information Systems

University of Venda

communication and leadership

School of Mathematical and Natural Science

Mulima Secondary School

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