Ramai - Airport Ground Crew - Port of Spain, Trinidad and Tobago

Neil Ramai

Port of Spain, Trinidad and Tobago

Summary

I would like to introduce myself as a vibrant, people oriented, hardworking and honest individual. By nature, I am a fast learner, and , my organizational, decision-making, analytical, management and planning skills has been developed through my tertiary level education and job experiences, as well as, my ability to work well under pressure and within given deadlines has also been enhanced .

I have completed my diploma in Business Management studies also several courses and training in Customer Service and Safety inclusive of Implementation & Compliance with the OSHA Act, Standard Workplace First Aid/ C.P.R, The role of the Joint Safety and Safety Committee ,Hazardous Material Training ( HAZMAT) also ISO 14001 ( Environment) & 18001 (Occupational Safety & Health ) which has allowed me to gain a wider perspective on these particular areas of study in that I was able to combine practical knowledge with the theoretical aspects of the courses undertaken.

Services

Airport Ground Crew

Summary:

• Computer Literate

• Internal Training Competent use of – NGMP – Nestlé Good Manufacturing Practice

• Internal Training Competent use of – CIP – Cleaning In Progress

• Internal Training Competent use of - CCP’s – Critical Control Points

• February – Waste Water Treatment Plant (Operator) Training – Nestlé Panama

• CONSO + Data Management Training – Nestlé Dominican Republic

• VOC Intelligence Tool – Nestlé Dominican Republic

• NAKITA – Website development - NTTL
• CONNECT – Management and Training - Nestlé Dominican Republic
• CONNECT Coordinator
• Communications Coordinator
• Professional Councilor
• Data Cleansing advisor and Coordinator
• Standard Workplace First – Aid/ C.P.R

• SAP user for purchase orders/ Goods receipt.


• Safety officer - Ensuring compliance with all applicable safety laws and regulation, as well as Company safety policies, procedures and standards are followed.

• Knowledge of Supply Chain activities for local and international standards.

Work History

Assistant Warehouse Manager

ADM Import and Export Company

April 2010 - July 2014

• To eliminate potential pilferage and or theft at warehouse.

• Monitor staff on proper handling/ rotation of stocks ensuring first in/ first out (FIFO) inventory movement.

• Participate and ensure execution of accurate warehouse physical inventory stock count, reconciliation when necessary, balancing physical stock with system stock, checking stock level minimum and maximum and reordering when necessary for fast and slow moving items.

• Checking and verifying shipping records, handling questions or concerns of shipping shortages or overages and addressing any problems with inventory control

• Scheduling delivery and transportation requirements to efficiently and effectively to meet operational needs throughout Trinidad and Tobago

• Scheduling fleet maintenance including preventative maintenance on all company vehicles and equipment; including safety equipment

• Ensuring all appropriate safety regulations are being followed both with regards to personnel safety and safety of inventory

• To perform a review of the internal controls and provide written recommendations to management as required.

• Fulfilling objectives and directions from the operations headquarters.

• Producing regular reports and statistics on a daily, weekly and monthly basis.

• Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.

• Communicating with other departments to ensure flawless execution in operations.

• Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods.

• Analyzing data to monitor performance and plan improvements and demand.

• Allocating and managing staff resources according to changing needs

• Liaising and negotiating with customers and suppliers.

• Developing business by gaining new contracts, analyzing logistical problems and producing new solutions.

• Coordinate all operational aspects within the organization to ensure safety compliance also ensure all areas are...

Consumer Relationship Marketing

Nestlé Trinidad and Tobago Limited

Up to July 2009

Care Centre Communications Co-ordinator / Manager
• Generation of consumer Insight

• Development and Management of the Consumer Services Call Centre

• Management of Consumer and Customer complaints

• Training of Care Center staff

• Management of Nestlé Caribbean Website

• Management of Club Nestlé Direct Mailing Programme

• Management of Nestlé Kids Club Programme

• Management of effective costing for any internal and external mailing Programmes.

• Liaise with data management providers on data quality, troubleshooting and service management, prompting them to correct data, considering any corrective and remedial measures.

• Internal Communication Projects for the marketing team

• Management of IMS (Inter Market Supply) complaint handling inclusive of product collection from foreign countries and effective consumer replacement and feedback.

• Management of local complaint handling inclusive of product collection and effective consumer replacements and feedback.

• Ensures compliance to all safety, environmental and social standards.

• Development of Nestlé Intranet Consumer Services Website for Trinidad, Jamaica, Puerto Rico and Dominican Republic

• Regional CONNECT co-ordinator for Trinidad, Jamaica, Puerto Rico and Dominican Republic

• Create, modify and delete/suspended data in master file, while preserving the integrity and quality of data.

• Regional data Cleansing advisor and co-ordinator for Trinidad, Jamaica, Puerto Rico and Dominican Republic

• Monitor data quality and provide support to users relating to data problems for Trinidad, Jamaica, Puerto Rico & Dominican Republic.

On Line Lab Technician Grade

Nestlé Trinidad and Tobago Limited

3

• Execution of all quality control activities to maintain product specifications as defined in the Quality Monitoring Scheme.

• Routine hygiene monitoring of plant equipment, fresh milk tanker, cold storage and CIP areas with recommendations for continuous improvements.

• Maintenance of the Internal Control Plan for the laboratory.

• Routine monitoring of process controls as outlined in the recipe
Standardization sheets with special emphasis on CCP's.

• Actively participates in daily discussion with functional leaders and team member's issues concerning process control, quality control and quality improvement.

• Active participation in Cross Checking and CHEM Proficiency testing with compliance to Good Laboratory Practices.

• Accurately log all changes that affect the product quality or the established processes to ensure traceability.

• Assist team with root cause analyses of process deviations.

• Actively support the development and improvement of the factory KPI's within the entire organization.

• Follow all safety procedures as stated in the Factory Safety Handbook.

Ensures compliance to all safety, environmental and social standards

Fresh Milk Lab Technician Grade

Nestlé Trinidad and Tobago Limited

1

• Preparation of standardized alcohol for milk testing.

• Preparation of sample containers for fresh milk.

• Analysis of fresh milk samples on milkoscan and cryoscopy.

• Antibiotic monitoring of fresh milk.

• Aseptic sampling of raw milk and pasteurized milk.

• Preparation of fortnightly report on samples analysed.

• Preparation of daily report to Farm Extension Services.

• QCS-1 data entry for antibiotics.

• Analysis of water in the Factory with entry into QCS-1 weekly.

• Weekly calibration checks on all scales in the Factory.

• Monthly Internal Control Plan for Laboratory equipment.

• Preparation of chemicals for boiler house and water analysis monthly.

• Calibration of pH meter weekly for Boiler house.

• Weekly number painting on sample bottles.

• Keeping work area clean and orderly.

• Any other duties as assigned.

* Ensures compliance to all safety, environmental and social standards

Production Clerk III

Nestlé Trinidad and Tobago Limited

Provision of administrative/clerical support of Production activities on shift.
This includes:

• Manual opening and closing of Production Orders as necessary

• Planning and reviewing actual material requirements for shift operation

• Collection and filing of all production forms.

• Assistance in the physical verification of production quantities vs. WHMS/DIS or GLOBE and adjustments as necessary

• Update of the filling net weight database and generation of related reports.

• Preparation of production batch cards.

• Creation of material transfers from the PSA to the warehouse

• Communication and tracking of identified operational performance measures on shift.
This includes:

• Inputting and maintenance of the SAM database.

• Reviewing of the Factory Performance Management database and generation of reports as required
• Reviewing the JANTEK hand reader system when necessary and assisting in the creation of labour efficiency and attendance trends for individuals, teams and function groups

• Tracking the performance of the rework management system

• Analyze material usage and create material variance reports

• Provision of support in the maintenance of accurate operational standards and production entries.
This includes:
• Training of factory personnel in the use and accurate input of production related data.

Assisting with the quarterly review of plant efficiency, the annual revision of Factory Standards and plant capacity utilization summaries.

Water Treatment Operator / Lab Technician

Nestlé Trinidad and Tobago Limited

* Ensure that all team members follow the appropriate safety procedures. Ensure that the work area is free of all safety hazards

* Communicate effectively, verbally and in writing

* Ensure an efficient and cost effective operation of the WWTP


* Attend to equipment breakdowns expeditiously to minimize downtime

* Maintain and repair all basic equipment in WWTP

* Participate in the review of machine and team performance before, during and after service to ensure machine availability

* Suggest where applicable additions or modifications to the maintenance program based on existing WWTP conditions

* Actively participate with other members on cross functional teams with a view to solving problems and improve operations in the factory

* Actively support and participate in Continuous improvement of the Key Performance Indicators (KPI) across the entire organization in all areas of Safety, Quality, Productivity, Reliability and Cost via own initiatives or Continuous Improvement teams.

* Accomplish work orders and provide feedback and documentation


* Complete line reports accurately and facilitate correct and effective information flow

* Secure and maintain in good working order, all assigned tools


* Ensures compliance to all safety, environmental and social standards

Communications Cordinator

Nestlé Trinidad and Tobago Limited

Up to July 2009

• Generation of consumer Insight
• Development and Management of the Consumer Services Call Centre
• Management of Consumer and Customer complaints
• Training of Care Center staff
• Management of Nestlé Caribbean Website
• Management of Club Nestlé Direct Mailing Programme
• Management of Nestlé Kids Club Programme
• Management of effective costing for any internal and external mailing Programmes.
• Liaise with data management providers on data quality, troubleshooting and service management, prompting them to correct data, considering any corrective and remedial measures.
• Internal Communication Projects for the marketing team
• Management of IMS (Inter Market Supply) complaint handling inclusive of product collection from foreign countries and effective consumer replacement and feedback.
• Management of local complaint handling inclusive of product collection and effective consumer replacements and feedback.
• Ensures compliance to all safety, environmental and social standards.
• Development of Nestlé Intranet Consumer Services Website for Trinidad, Jamaica, Puerto Rico and Dominican Republic
• Regional CONNECT co-ordinator for Trinidad, Jamaica, Puerto Rico and Dominican Republic
• Create, modify and delete/suspended data in master file, while preserving the integrity and quality of data.
• Regional data Cleansing advisor and co-ordinator for Trinidad, Jamaica, Puerto Rico and Dominican Republic
• Monitor data quality and provide support to users relating to data problems for Trinidad, Jamaica, Puerto Rico & Dominican Republic

Qualifications & Certifications

Business Writing Skills

Institute of Business

Community Distance Learning Centre

University of the West Indies

Chaguanas Senior Comprehensive School

Chaguanas Junior Secondary School

Warrenville Presbyterian School

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