Nath - Enrollment Advisor At Pearson Embanet - Mississauga, ON, Canada

Neil Nath

Mississauga, ON, Canada


Enrollment Advisor At Pearson Embanet


• Experienced student recruiter with 9+ years counseling, student services and administration experience.
Excellent sales and consulting skills in an education setting for on-campus and online programs in business, healthcare technology, law and engineering careers leading to a certificate, diploma and master’s degree.
• Experience conducting telephonic and one-to-one interviews, dealing with University and PCC (private career college) policies and procedures, second career funding, maintaining student records in SIS, class scheduling, faculty and courseware management, accounts receivable, designing website design and updation, producing and updating promotional materials, participation in events and communicating with academic partners.
• Strong customer service orientation, communication and presentation skills with outbound phone experience. Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Extensive experience in sales and risk management in financial services (auto and personal loans) and IT distribution (computer peripherals and office automation), budgeting, reporting, and assessing business process improvements.
• Experience dealing with International students. Ability to work with people from different cultural backgrounds from high school students to professionals. Ability to quickly learn and adapt to new college programs, researching, prospecting and acquiring new business using a variety of tools including network groups, and social media.

Work History

Enrollment Advisor

Pearson Embanet

From February 2013

Toronto, ON

An off-site admissions support center of Boston University, USA
Master’s degree (MSCIS) and Graduate Certificate in Computer Information Systems (Online)

Recruit prospective students to the faculty of Computer Science in a call center operations setting. Facilitate prospective student through application process to achieve the enrollment objectives each term. Process applications by verifying GPA equivalency, verifying the authenticity of credentials, checking pre-admissions conditions and making recommendations for admissions to the admissions committee of Boston University
• Provided prospective students with information about admission requirements, transfer credit and program requirements
• Conducted telephonic interviews with potential students to motivate and qualify them for enrollment in a program
• Discovered needs and concerns of prospects with goal of determining if the program is a fit for their educational needs
• Utilized student information system to efficiently track each interaction and the progress of all assigned leads
• Implemented an email cultivation strategy designed to re-engage leads that have fallen to inactive statuses
• Reviewed applications, official transcripts, academic credential evaluation, online application for completeness of data
• Processed all applications for admission and assisted in preparation of all documentation for Admissions Committee
• Interviewed prospective students from 61 countries and enrolled 5 international students for Fall 2013 term
• Maintained 2 hour call rate and 70% contact rate exceeding the productivity norms
• Excelled quickly upon hire by achieving 25 starts for Fall 2013 term and 22 starts for Spring 2014 term

Admissions Representative

Corinthian Colleges CCi

November 2011 - November 2012

Toronto, ON

CCi owns and operates Everest College as a private career college (pcc) with 100 campuses in United States and Canada, offers short-term diploma programs in a variety of programs within the Health Care, Business, and Technology career fields

Enroll new students into career programs and providing them an opportunity to achieve their career goals by playing the role of a recruiter, advisor and a guide
• Responded to inquiry calls from all potential students regarding programs, entrance requirements, and curricula
• Achieved minimum sit rate number during each quarter as determined and set by admissions management
• Partnered with student finance and the education department to ensure accurate and complete packaging
• Assisted qualified students to obtain government grant under second career and OSAP loans
• Represented college at career fairs to provide students with publications and admission requirements
• Maintained regular data entry into student information system on a regular basis
• Maintained performance matrix: lead to interview, interview to enrollment, and enrollment to start
• Excelled enrolments in Aug 2011 by achieving 10 starts

Program Administrator

MCOM Training

March 2010 - November 2011

Mississauga, ON

Led admissions team to enroll new students into certification courses like PMP, Business Analysis and Software Testing
• Managed the full enrolment cycle; tracking sales metrics and meeting sales targets
• Prospected leads, completed contracts, and closed new business
• Made successful applications in partnering with IIBA, and PMI
• Drove up target-market product sales by 27% through designing and launching new marketing strategy

Sr. Manager (Training Services)

Innovations in Business Solutions IIBS

December 2006 - February 2010

Mississauga, ON

Lead admissions team to enroll new students into certification courses like SAP, PMP, Business Analysis and QA courses
• Led and developed the overall development of strategy and policy regarding student recruitment for the school
• Interviewed and evaluated applicants based on their needs, interests, qualifications, motivations, and commitments
• Engaged and guided the applicants in needs-analysis questions in order to provide the most appropriate program
• Advised students on administrative matters, college procedures such as registration, withdrawal, course materials
• Took re-entry initiatives to bring inactive students back into the program
• Maintained student files accurately from point of admission to closing as per regulatory requirements
• Participated in job fairs, direct mail and informational pamphlets distribution campaigns
• Performed educational activities such as setting-up in-house information sessions
• Maintained regular data entry into student information system (Salesforce) on a regular basis
• Assisted management in implementing new programs such as PMP, CBAP, and SCM
• Made successful applications in partnering with PMI, IIBA, CompTIA, ISCEA, and MTCU
• Made hiring decisions, mentored and trained admissions representatives and evaluated employee performance
• Instrumental in setting up Mississauga campus, exceeded business goal of 35% market share
• Registered 43 students in July 2008 in SAP courses, thereby over achieving target by 43%

Program Administrator

Indian Institute of Hardware Technology IIHT

May 2003 - October 2006

Baroda, India

Lead a team to enroll new students into certification and career courses like Microsoft, Cisco, CompTIA, Oracle, Sun Solaris
• Developed annual business plans and implemented all goals and strategy, ensured admissions targets are met
• Collaborated and participated in marketing initiatives and events with academic partners: Microsoft, Red Hat
• Planned and controlled budget and expenditures, analyzed sales data and reports
• Implemented sales and marketing initiatives including the distribution of promotional materials, school presentations
• Managed instructor scheduling and authorized the scheduling of courses
• Monitored accounts receivable and collection of outstanding monies
• Negotiated contracts with corporate clients and facilitated in-class and on-site training
• Made hiring decisions, mentored and trained education councillors and evaluated performance
• Developed and maintained effective communication channels with students to ensure customer satisfaction
• Served as key leader in effectively managing 18% annual revenue growth

Qualifications & Certifications

Certificate: Anatomy and Physiology

Mohawk College, Hamilton, ON

Mechanical Engineering

Sardar Patel University, India

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