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I am a qualified Door supervisor/Security officer with very high Level Customer Facing Skills.
I have supported very high level clients in the most demanding industry in the world and excelled.
I ran my own busy Bar / Restaurant in North East London for many years and as the premises licence holder I was responsible for all the security in my shop dealing with the door during the very busy late night trade on Thursday, Friday and Saturday nights, In some cases dealing with the police and the local council.
I have a good understanding of licensing laws with regards to Health and safety and being responsible for the Premises licence as the Personal licence holder I have a good understanding of the laws regarding the sale and supply of Alcohol.
I am well versed in dealing with difficult customers and finding satisfactory solutions for them.
I have trained for many years in Martial Arts including , Kick boxing, Wing Chun Kung fu and Jeet Kune Do.
I currently train under Sifu Gary McKenzie at the Wing Chun School in London.
I am hard working, punctual, Self motivated individual. I would be credit to any company I am representing.
I have First Aid Training.
Datte Foco- Pizza Bar
January 2008 - March 2013
Owned and Ran a Bar / Restaurant in London. I managed 25 staff, dealing with all aspects of their employment
Pay, shifts, training in Health and Safety etc.
February 2007 - December 2007
(2nd /3rd Line)
2nd/3rd Line Support of All Of TT's Electronic Trading and Market Data Platforms.
Client Support Executive
August 2004 - July 2006
Employed by Reuters to provide Technical Support to their client base, which comprised of banks, end users (traders) and Market
Data professionals. This was SLA level (service level agreement) support.
January 2002 - August 2004
I took a couple of years out to set up and run my own web based record/music company.
Responsible for all aspects of small company management from accounts, to business development, IT and Sales. Company ran for 18 months until the birth of my first child, when it was sold for profit to a larger production house.
Technical Account Manager
Barra International Ltd
August 1997 - January 2002
I was Directly responsible for all of the technical support necessary for Barra's largest clients including Merryl Lynch, Goldman
Sachs and Morgan Stanley.
Worked to tight timescales and deadlines to implement software upgrades for users in Global Equities and fixed
income departments across Europe.
Technical Analyst (2.5 years)
Technical support to all of Barra's global client base
Pan-European client site implementations and training.
Also provided technical client support for Barra's European Sales Team.
National Education Training Group (training software company)
Senior Technical Support Specialist
January 1995 - August 1997
I was promoted to position of Team Leader and took on responsibility for a support team of 4.
Technical Support Specialist
September 1993 - December 1994
Provided the technical support of NETG's web and computer based training packages across their UK Client base.
Build/ Support and Installation Engineer
Kamco Computer System
February 1990 - August 1993
My role was to build desktop computers to individual client specifications.
Qualifications & Certifications
Micro electronics HND
Camden Information & Technology College
St Ignatius College
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