Edo - Batch Processing In A Large Financial Company - Mississauga, ON, Canada

Negussie Edo

Mississauga, ON, Canada


Batch Processing In A Large Financial Company


Acted as front line first level support for mainframe, AS/400, RS/6000 system users
Perform and monitors functions required to initiate and complete scheduled jobs on Control-M, SAS-mainframe, AS\400, Unix Operating Systems and maintenance to the environment

Work History

Senior Systems Support Specialist

Mackenzie Financial Inc

• Monitored and manipulated performance and integrity of Mainframe Operating System, AS/400, Control-M and CA-7 systems executing jobs for each systems in a multi-tasked environment
• Executed and Monitored batch jobs and schedules on mainframe Systems.
• Monitored multi operating systems using ims and Tivoli management systems
• Performed large file transfers to Financial Institutions
• Acted as front-line first level support to resolve incidents or issues related to system downtime ensuring service continuity
• Participated quarterly disaster recovery testes
• Responsible for document control procedures, approved, reviewed and updated changes to critical documents
• Maintained office operations through database backups and system restores preventing hardware failures and data loss
• Trained and provided ongoing support to new employees to ensure accuracy and performance standards were met
• Provided primary support to offshore extended resource team and customer base
• Contributed to production and implementation of procedure manual for IT department leading to consistent and up-to-date approach by new and existing employees
• Responded to hardware failures and security breaches to system environment including mainframe, servers and robotic tape library determining root cause and resolving them in a timely matter
• Ensured and monitored all Data Centre System servers for optimum performance
• Prepared and communicated various types of reports to management and leaders on a daily basis providing clear understanding of issues, actions taken, and preventative measures
• Ensured all shifts were covered appropriately and called in staff as required

Console Operator

Mackenzie Financial Corporation

• Identified hardware and software malfunctions and took appropriate corrective action as necessary to resolve operating problems
• Processed batch schedules on OS/390 Mainframe production and tested environments allowing efficient and smooth operation for end-users
• Operated AS400 system software applications and peripheral equipment ensuring optimal performance and upholding quality standards
• Monitored database systems in accordance with schedule of operations
• Coordinated activities and provided support to Operations team
• Liaised between on-call Programmers, Unix/Wintel, DBA and Production to provide timely resolutions
• Provided operations support, assisted in analysis of event activities and recommended procedures to enhance operations

Qualifications & Certifications


Addis Ababa University Ethiopia

Unix Communications

Centennial College

Technology, Computer Information Systems

DeVry Institute of Technology

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