Maganya - IT Specialist - Dar es Salaam, Tanzania

Neema Maganya

Dar es Salaam, Tanzania

Services

IT Specialist

Summary:

It specialist

Work History

ICT Instractor

VETA KIPAWA ICT

From October 2013

• Instructress of computer application, PC maintenance and Networking.
• Installed and maintained local area networks, monitor, and programming.
• Able to repair, install, upgrade, and maintain computers and printers
• Install network hardware and software and run them according to designers’
pecifications.
• Monitor and maintain hardware and software, and collect data to show how well they are performing.
• Maintain the overall systems that include networks, along with computers, software.
• Troubleshoot problems that show up on automated monitoring systems or are reported by users.

Volunteer of Computer Service Technician

ENGINEERS REGISTRATION BOARD

February 2012 - September 2012

Duty performed:
• Assisted with the maintenance of e-mail and other Internet applications.
• Installed and maintained local area networks, monitor, and programming.
• Able to repair, install, upgrade, and maintain computers and printers.
• Extensive knowledge of technology terms and developments.
• Ability to instruct users with computer and presentation skills.
• Assisted in systems administration and configuration in Windows.
• Staffed Help Desk; analyzed and resolved system problems encountered by
end users.
• Ability to write engaging technical documents to assist users in software
usage

Help Desk Support Technician

COMPUTECH -ICS (TZ) LTD

May 2009 - October 2009

Duty performed:
• Provide online support
• Provide technical support to customers and in the office
• Administrative and Site works.
• Installed, repaired, maintained, and upgraded desktop and notebook computers.
• Performed maintenance on printers.
• Participated in on-site training sessions.
• Attended IT forums, conferences, and networking events.
• Instruct users with computer and application program skills

Personal Secretary

MINISTRY OF HOME AFFIARS

May 2000 - May 2009

Significant Accomplishments:
• Data entry
• Provide support to customers and in the office
• Installed, repaired, maintained computers, printers and scanner.
• Keep and maintain secret documents of the office
• Other secretary works

Qualifications & Certifications

Bachelor of Information System and Network Engineering

ST. JOSEPH UNIVERSITY IN TANZANIA

Diploma of Information Technology

ST. JOSEPH COLLEGE OF ENGINEERING AND TECHNOLOGY

JITEGEMEE SECONDARY SCHOOL

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