Call Centre Manager
Currently manage an inbound contact centre. 11 years call centre experience, of which 8.5years is in operations management. Inbound and outbound sales experience. Worked in Retail and currently with large financial company.
Inbound call centre manager
From June 2010
Manage an inbound call centre, approximately 100-120 staff members. Ensure that all KPI are achieved.
Outbound team manager
Finchoice and homechoice
February 2006 - May 2010
Managed a team in the telemarketing department for 2yrs then moved to the sister company finchoice and Managed and started up the financial outbound call centre.
Skillpages has been acquired by Bark.com!
Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.Find out more