Ferley - Administration - Somerset West, Cape Town, WC, South Africa

Nathaniel Ferley

Somerset West, Cape Town, WC, South Africa



  • Full time
  • Part time
  • One time
  • Contract
  • Temp


I strive for continues excellence and have the ability to apply initiative.

Work History

Customer Service Supervisor

Lifestyle Mail Order

From November 2004

Duties & Responsibilities (Supervising and Performing)
• Customer Service and Telesales Supervisor
• Supervising of staff
• Monitoring & Updating of staff production
• Giving Staff feedback on production and new developments
• Doing quality check on admin work done by staff
• Admin
• Customer Service
• Counter sales at reception
• Data Capturing
• Prepare & Printing of Refund Cheques and reports
• Resolving & Sorting of Emails, faxes, letters
• Reception (answering and directing calls)
• Filling of Documents and Invoices
• Dealing with Inbound & Outbound calls
• Correspondence
• Mail Opening
• Telesales
• Creating of Spreadsheets
• Typing of Letters
• Foreign Customer Queries (UK, FRANCE ,JAPAN,GERMANY,USA,CANADA)

Qualifications & Certifications

Business Studies(Accounting Administraion

Northlink College

Cedar High

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