I am seeking employment as a receptionist / customer service agent in the hospitality and travel industry.
l am trilingual, and have earned a Hotel Receptionist Vocational studies diploma, from the Sir Wilfred Laurier School Board in Laval, Quebec, I also have experience as a receptionist at the Hilton Montreal-Laval as well as many years of experience in the customer service field.
I am hard working, responsible, honest, and reliable with good communication skills, individually or within a team setting as well as a fast learner. I always go out of my way to ensure customer satisfaction by always being courteous and listening to the customers’ needs.
My goal essentially is to realize my deep desire to work either in Montreal or Toronto where I will be able to give my full potential and be an asset to the establishment where I am employed.
Airport Ground Crew
I am sending you my candidacy for the position of Bilingual Customer Sales and Service Agents. I am trilingual and my work experiences are related to customer service. I am a friendly, responsible, hard working, sincere and people oriented.
Saleslady (on call)
Sposa couture La mère de la mariée (Bridal shop)
March 2013 - April 2014
Sale of special occasion and wedding dresses.
Hilton Montréal Laval
November 2012 - March 2013
Tending to customers needs
February 2007 - May 2010
Student Services Secretary
Letter, entering grades, photocopies, book and uniform distribution, preparing diplomas
Customer service store operations department
E-mails to stores
Secrétaire à l'éducation
Qualifications & Certifications
Hotel Reception Sir Wilfred Laurier
Commission scolaire Sir-Wilfrid-Laurier - Laval