Ackerman - Administrator - Cape Town, Western Cape, South Africa

Nathalie Ackerman

Cape Town, Western Cape, South Africa



Work History

Cashbook, petty cash, VAT


October 2012 - June 2014

Marketing, Credit Control & all Administrative functions
Period: October 2012-June 2014
Current- Assisting in temporary capacity as needed.
• Bookkeeping: Cashbook, petty cash, VAT
• Creditors/Debtors:
• Create Purchase orders
• Invoicing
• Generate month-end statements,
• Collections(written and telephonic) and follow up of outstanding accounts
• Manage and set up Inventory
• Print Reports for Management:
• Customer Aging: Outstanding invoices for different aging period
• Inventory reports: Profit by month, profit by sales person, profit by department
• Sales Report: Journal to report all invoices generated for each customer.
• Ordering of stock and liaise with reps from various suppliers.
• Debtors Age Analysis
• Issue final demand letters and follow up with Agency
• Assist with HR functions: Salaries, Policies, and Liaising with SEESA consultants regarding HR queries - staff of eight people
• Draft and create sales brochures; Distribute via email, mobile service, Upload to Internet sites.


Second Company, Rondebosch Medical Centre

From September 2012

Job Description
• Responsible for the day to day operational running of the hospital.
• Assist the matron overseeing improvement of processes for efficient delivery of patient care, setting standards, to assure efficiency
• Involved in public relations, billings, collections,
• Reporting daily to the executive manager.

Job duties
• I worked with the managing directors to increase effectiveness to fulfill the needs of the hospital.
• Implemented and worked on policies which are related with the labor legislation and other public policy matters.
Meet with the matron and unit managers and report information to the executive so they can use them in making decisions on hospital matters.
• Attend meetings with the board of directors, matrons and unit managers when required.
• Taking minutes at executive meetings.
• Provide reports for financial activities of the hospital and give reports to the board.
• Provide the board with updates and progress of staff and departmental functions.
• Coordinated the administration department/ responsible to oversee the following departments:
Managed team of 3 credit controllers
1. Check POD's, invoices and statements before release of payment
2. Prepare monthly expense report for management.
3. Load the stock file and maintaining the price file.
4. Write up check payments for authorization and payment
5. Load EFT payments for authorization and release
Managed team of 3 debtors clerks
1. Meet with debtors clerks twice a week to review age analysis and advice on what action to take on overdue accounts.
2. Discuss problem accounts and implementation of new processes where needed.
3. Prepare a weekly age analasys for management and give feedback on strengths and weaknesses of the process.
4. Provide debtors clerks with bank remittances to receipt payments received from medical aids and private patients.
Managed team of 12 front line staff( 8 Day duty, 4 Night duty)
1. Manage the front line staff.

Debtors Clerk

June 2003 - May 2006

Audit and release of Patient Accounts
Submission of accounts to Medical Aids via EDI or manual posting
Follow up with medical aids on unpaid/overdue accounts
Follow up with private patients on overdue accounts
Submission of Workman's compensation (IOD)claims and follow up
Prepare Debtors Age Analysis and report to manager on weekly basis
Issue final demand letters for over 90+ days accounts
Assist clients with account queries and quotations for hospital procedures
Receipting of payments from medical aids and private clients and allocate to system
Follow up with collections agency(BARSALI & ASSOCIATES) regarding outstanding payments
Ref: Dr. MI Shreef

Third Company, UCT Private Hospital
Theatre Secretary
• Provide service to staff, patients, doctors via telephone and email
• Set up theatre bookings liaise with theatre matron and doctors
• Respond to all theatre inquiries
• Manage diary of theatre matron
• Capture stock, counting of stock, re-order of theatre stock-working with stores
• Billing of theatre stock
• Typing of correspondence and theatre slate and ensure distribution to the hospital

Fourth Company, Vincent Palloti
Admission Clerk
• Admission and discharge of patients
• Route incoming telephone calls
• Distribute mail and interoffice memoranda
• Responsible for receipting of payments from patients, taking deposit payments for hospital procedure
• Issue receipts and deposit monies as per company policy

Fifth Company, Broad Road Surgical Clinic
Admission Clerk
• Switchboard duties, route calls to wards and theatre, managers. Record messages
• Distribute mail and interoffice memoranda
• Responsible for receipting of payments from patients, taking deposit payments for hospital procedures
• Issue receipts and deposit monies as per company policy
• Admit and discharge patients off the system.
• Billing of patients accounts
• Preparation of Theatre slates and distribution to wards, theatre and managers

Admin Clerk-Peter Allen Construction, Rose Street

6th Company

Cape Town-Closed down
Ref: Peter Allen
7th Company: Admin clerk -Koopman Securities, Voortrekker Road Parow-Closed down
Ref: Mr. J. Koopman
8th Company: Clerk -Provincial Administration of Cape Town, Adderley Street - Resigned
Ref: Ms. Burgur
9th Company: Junior secretary -Amalgamated Clothing Textile Workers Union, Salt River-Better
Ref: Ebrahim Patel

Qualifications & Certifications

Human Resource management

Lavender Hill Senior Secondary School

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