- Full time
- Part time
- One time
Customer Service Executive
Blue Dart Express Limited
From September 2012
• Handling incoming calls of customers
• Handling customer inquiries, complaints, billing questions and payment extension/service requests.
• Responding to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
• Recording customer inquiries by documenting inquiry and response in customers' accounts.