Plucknett - Bar, Tab, Bottle Shop - Mandurah, WA, Australia

Natasha Plucknett

Mandurah, WA, Australia

Summary

I have been been in both the hospitality and mining industries for about 10 yrs and enjoy both roles immensely, so much so its too hard to choose just one. I am currently looking for a role that displays my work ethic, determination to succeed and that gives me a sense of accomplishment at the end of each and every shift.

Services

Bar, Tab, Bottle Shop

Summary:

These roles involve many tasks including but not limited to - Customer service, money handling, monitoring patrons alcohol intake and effects, pouring/mixing/serving drinks, concerts/functions, daily shift/staff organisation, stock rotation, cleaning, training new staff, ordering, TAB set up, daily race papers, race screens, customer enquiry assistance, cleaning and upkeep of console, ordering stationary, ticket dispute resolution, beer keg removal and restock, beer line cleaning and maintenance, coolroom/storeroom organisation, delivery truck unloading and sorting for use and storage.

Work History

Assistant Manager

IDRIVE

From February 2012

My role is to take bookings, arrange staff, sorting logs for daily job sheets, keep cars safe and in good condition, payroll, employment, advertising.

Dump Truck Operator

BHP Billiton

From March 2010

Worked at various sites for various time frames on all size trucks from Cat 777's to 793's, komatsu electrics, watercarts and was crew safety rep.

Barmaid/Bottleshop

Ravenswood Hotel

From June 2008

Dump truck operator

KCGM

From October 2006

Open pit gold mine operating Cat 793'3, 785's and 777's

Barmaid

Paddy's Ale House

From April 2004

Recruit - Communication Information Systems

Royal Australian Navy

From May 2002

Projects

IDrive Mandurah

Assistant Manager of IDrive- We provide a service which arranges to take you and your car home from events/functions so you can plan ahead to take your family and car, have a few drinks and get home safely when you want. My role is to take bookings, arrange staff, sorting logs for daily job sheets, keep cars safe and in good condition, payroll, employment, advertising.

Kalgoorlie Caravan and Camping

Customer Service, money handling, filling stock/stock rotation, point of sale, cleaning, delivery unloading.

Coles Supermarket QLD

Checkout Operator, customer Service, money handling, filling stock/stock rotation,point of sale, night fill, cleaning.

BP Truckstop Ravensthorpe

Customer Service, money handling, tea annd coffee service, filling stock/stock rotation, cleaning, fuel console operation, delivery unloading, kitchen hand, food prep.

DeBernales Tavern Kalgoorlie

Customer service, money handling, function planning/ set up and clean up, weddings, meal service, tea and coffee service, occasional food preparation, service of alcohol, table service, personal hygeine and appearance, ordering, stock rotation, daily job sheets.

Federal Hotel Kalgoorlie

Customer service, money handling, function planning/ set up and clean up, weddings, meal service, tea and coffee service, occasional food preparation, service of alcohol, table service, ordering, stock rotation, daily job sheet organisation.

Ravenswood Hotel

Customer service, money handling, function planning/ set up and clean up, weddings, meal service, tea and coffee service, occasional food preparation, service of alcohol, table service, personal hygeine and appearance, ordering, stock rotation, daily job sheet organisation.

DeBernales Tavern Kalgoorlie

Customer service, money handling, staff rosters, responsible service of alcohol, food service, stock rotation, monitoring patrons consumption of alcohol, bar setup/cleanup, functions, after hours cleaning.

Paddy's Ale House

Customer service, money handling, responsible service of alcohol, food service, stock rotation, monitoring patrons consumption of alcohol, bar setup/cleanup, functions.

Federal Hotel Kalgoorlie

Customer service, money handling, responsible service of alcohol, rosters, organisation of promotions/competitions/ functions, TAB set up, daily race papers, ticket refill and stock ordering, race teletext tv setup, customer service, help with customer queries, console cleaning and upkeep, printer paper changes.

Ravenswood Hotel

Customer service, food and beverage service, setup/cleanup of functions/bands/weddings, stock rotation and ordering, daily job sheet prep.

KCGM - Super Pit Kalgoorlie

Operating 777/785/789/793's, Open Pit Gold Mine

Alcoa- Huntly Mine Site

Operation Cat 785 and Komatsu 730 E Electrics

Dump Truck Operator

BHP Various sites- Cat 785/789/793, Watercart operation, crew safety rep.

Ravenswood Hotel June 2008 to Current

Customer service, money handling, cleaning, stocking, TAB, Bottleshop, concerts/functions, responsible service of alcohol, food service, stock rotation, monitoring patrons consumption of alcohol, bar setup/cleanup, functions.

Qualifications & Certifications

Gympie State High School

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