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From April 2011
I started at Patisserie Valerie in September as a waitress. During this time I gained vital and exceptional customer service skills. Within 7 months I was promoted to Duty manager. My duties were to manage staff to ensure smooth running of daily service. I also had the responsibility of helping with checking stock levels and stock ordering. I was then promoted again to Assistant manager in October 2011. I had more responsibility within this role such as weekly paperwork, hiring new staff and scheduling the weekly rota. In June 2012 I was promoted again to Store Manager in which I am solely responsible for the running of the store.
From August 2010
2 weeks temporary
I was chosen to carry out a two week temporary position to analyse data for the annual distribution of the medical equipment for hire. I had the opportunity for an extended temporary contract. I was unable to accept as I was returning to Leeds.
November 2009 - May 2010
This was a part time position, duties included advising customers on buying shoes to their requirements and keeping the shop floor tidy and presentable.
From July 2009
My position with Forest holidays included me answering incoming calls and booking camping & caravan holidays in the UK.
November 2008 - January 2009
Christmas temporary position held. Duties included serving customers, tidying the clothes in the shop and working in the fitting rooms.
Nottingham Rehab Supplies
From July 2008
Duties included liaising with suppliers, chasing outstanding orders and general administration.
Obtained a good 1st for final project of degree
I designed and carried out my own investigation into the physiological effects of transcutaneous electrical nerve stimulation when applied to acupuncture points. When I had collected and analysed the data I wrote an 8,000 word dissertation on my findings.
Volunteer work in South Africa
I was one of 15 chosen to volunteer for 3 weeks in South Africa to help increase awareness of endangered creatures.
Black Belt in Karate
Qualifications & Certifications
Leeds Metropolitan University
mathematics, chemistry, biology and general studies
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