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Lennon - Customer Service - Liverpool, England, UK

Natalie Lennon

Liverpool, England, UK


Customer Service

Work History

Waitress/Bar Assistant/Cashier

The Coach Inn Brasserie & Nightclub Church Sq

December 2010 - August 2013

Main Duties:
Operating till, taking cash and using debit/credit card machine
Responsible for keeping bar clean and tidy, collecting empty plates and glasses
Preparing the bar for service, restocking wines, soft drinks etc

Main Duties 'd):
Providing a professional, friendly and courteous service to all customers
Taking food orders
Delivering food and drink to customers at tables
Dealing with any complaints in a friendly and effective manner
Working at weddings and large Christmas functions with silver service experience
Ensuring all cash and till procedures are carried out in accordance with company policy
Pay desk responsibilities for busy nightclub with up to 1000 patrons

Qualifications & Certifications

ICT & Multimedia

John Moores University

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