University Hospital of the West Indies
• Update, fill out and check insurance forms from patient's.
• Prepare insurance form that are to be sent off to the various insurance companies.
• Visit and laision with insurance companies about payments made or not made.
• Update insurance payments to our systems from various insurance companies.
• Laision with patient's about there insurance payment's at various intervals.
AA Auto Place Limited
• Prepare Invoices for customers
• Conduct online researches for ordering of motor vehicle parts.
• Prepare the company's Payroll
• Schedule appointments for motor vehicle servicing
General's Department Twickenham Park
Customer Service Representative
• Supervising team of three (3) individuals to ensure that duties are carried out efficiently
• Ensures that team provides world class customer service in handling of calls and dealing with customer queries
• Provide necessary data and support tools for the team
• Create flexible schedule in order to meet all time zone requirements
• Monitor calls and report on service
• Implement motivational methods designed to aid in carrying out duties efficiently
• Perform cashier duties for 3 years ensuring accurately collection of funds and correct end of day balancing.
Data Entry Clerk
• Update birth, death and marriage records on data entry system with an achievement of 121% completion and accuracy
• Perform market research surveys on customer needs and requirements.
• Managed workflow for the department
• Coordinated the workload on a daily basis in order to satisfy customer needs.
Qualifications & Certifications
International University of the Caribbean Kingston
Mathematics, English Language and Principles of Accounts
Jose Marti High School Twickenham Park