Falconer - Customer Service - Miami, FL, USA

Natalie Falconer

Miami, FL, USA


Customer Service

Work History

Insurance Officer

University Hospital of the West Indies

• Update, fill out and check insurance forms from patient's.
• Prepare insurance form that are to be sent off to the various insurance companies.
• Visit and laision with insurance companies about payments made or not made.
• Update insurance payments to our systems from various insurance companies.
• Laision with patient's about there insurance payment's at various intervals.

Administrative Assistant

AA Auto Place Limited

• Prepare Invoices for customers
• Conduct online researches for ordering of motor vehicle parts.
• Prepare the company's Payroll
• Schedule appointments for motor vehicle servicing


General's Department Twickenham Park

St. Catherine
Customer Service Representative
• Supervising team of three (3) individuals to ensure that duties are carried out efficiently
• Ensures that team provides world class customer service in handling of calls and dealing with customer queries
• Provide necessary data and support tools for the team
• Create flexible schedule in order to meet all time zone requirements
• Monitor calls and report on service
• Implement motivational methods designed to aid in carrying out duties efficiently
• Perform cashier duties for 3 years ensuring accurately collection of funds and correct end of day balancing.

Data Entry Clerk
• Update birth, death and marriage records on data entry system with an achievement of 121% completion and accuracy
• Perform market research surveys on customer needs and requirements.
• Managed workflow for the department
• Coordinated the workload on a daily basis in order to satisfy customer needs.

Qualifications & Certifications

Business Administration

International University of the Caribbean Kingston

Mathematics, English Language and Principles of Accounts

Jose Marti High School Twickenham Park

Skillpages has been acquired by Bark.com!

Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Natalie Falconer provides the following services:

Supported Countries
Choose your country