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Boyd - It Recruiter - Dallas, Georgia, USA

Natalie Boyd

Dallas, Georgia, USA

Summary

I have over ten years in the telecommunication industry with a track record of producing extraordinary results and exceeding metrics month-over-month. I also have experience as an Administrative Assistant and a Recruiter.

Services

It Recruiter

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Technical Recruiter, Independent Contractor

Validity Solutions

October 2011 - October 2011

Validity Solutions provides talented, resourceful IT professionals for a wide range of positions, including:

• ERP Professionals (Oracle, PeopleSoft and SAP)
• Database Administrators
• Business Intelligence Consultants
• Data Warehouse Developers
• Quality Assurance (QA) Analysts
• Software Testers

My responsibilities include:

• Recruit mid to highly skilled IT professionals using major job boards, networking, and non-traditional methods to seek out active and passive candidates
• Qualify technical professionals for skills, proficiency, and suitability for each requirement
• Provide summary write-ups on candidate submissions to Account Manager
• Prepare resume submissions to clients
• Contribute to business development at existing and new accounts through skills marketing, and reference leads
• Conduct phone screens
• Coordinate and schedule interviews
• Gather feedback and de-brief candidates after interviews
• Perform candidate reference checks
• Manage candidate tracking in Bullhorn ATS
• Extend offers to potential hires and close

National Executive Recruiter, Independent Contractor

Executive Recruiters International

February 2011 - March 2011

Leading firm in the Oil and Gas industry.

My responsibilities included:

• Sourced passive candidates through networking and complex internet searches and research.
• Sourced active candidates from on-line databases, contact lists, internal databases, and employee referrals.
• Act as a search expert for a functional area(s) by understanding functional hiring needs, position
specifications and search requirements within the Oil & Gas industry.
• Screened candidates for availability, interest level, visa status, salary range, relocation needs, and basic qualifications.

Complex Project Support Specialist

Sprint

February 2008 - February 2008

• Partner with IT and conduct in depth research, identify root cause and correct errors as needed for complex billing projects.
• Calculate appropriate adjustments, obtain necessary approvals, send error notifications when appropriate, post adjustments and notate multiple systems for complex billing projects for mid to large corporate business accounts.
• Focus on customer satisfaction by making critical decisions to drive resolution of issues and involvement of key performing organizations within Sprint Business Solutions, such as Sales, Sales Support, Pricing, Billing Services and Customer Service to protect revenue, reduce billing adjustments and remove obstacles for winning new and incremental business.
• Write professional correspondence to customers explaining root cause analysis of billing issues.
• Communicate technical and billing issues to customers using layman’s terms to facilitate understanding.

Technical Regional Associate

HotFoot Management Systems

June 2008 - July 2010

Woman Owned Small Business (WOSB) that has been in the Program/Project Management and Earned Value (EV) consulting business since 1995.

Mission is to serve a nationwide client base for Project Planning & Control, Earned Value Management (EVM), Mid to Senior Level Business Operations Management, Advanced Engineers, and Support Services for Aerospace and Defense, Energy, Pharmaceutical, Financial Services, Transportation, Technology and Telecommunications arenas.

My responsibilities included:

• Sourced passive candidates through networking and complex internet searches
and research.
• Sourced active candidates from on-line databases, contact
lists, internal databases, and employee referrals.
• Act as a search expert for a functional area(s) by understanding functional hiring needs, position
specifications and search requirements within the Aerospace industry.
• Screened candidates for availability, interest level, visa status, salary range, relocation needs, and basic qualifications.
• Partnered with recruiters to generate ideas, leverage resources and share information that facilitates an effective search process.
• Proactively conducted research and explored new ideas to create innovative sourcing strategies such as creating and implementing monthly newsletter, creating a company group on social and professional network sites and referral process.
• Create and post job descriptions on various job boards including the company’s website. • Ensure all job postings on the internet were current.
• Maintained and updated company’s social network profiles with current news and events related to Hotfoot Management System, Aerospace, Project Planning & Control and Earned Value Management (EVM).

Technical Service Representative

Sprint

December 2006 - February 2008

• Ensure devices are configured correctly.
• Inspect returned devices and process warranty replacements with manufacture.
• Perform in-house servicing and repair of company's wireless products.
• Provide support to customers on operational or maintenance aspects of equipment and service related problems.
• Diagnose mechanical, hardware, software and systems failures.
• Troubleshoot voice, data and media entertainment.
• Prepare reports for analysis of product failure and service ability issues.

Assistant Store Manager (various positions held)

Sprint

April 2001 - December 2006

• Supervise 11 employees
• Conduct performance reviews
• Recruit new employees and assist store manager with new hire training
• Manage front and back office daily operations
• Inside and outside sales in telecommunications industry
• Engage in company-sponsored events to develop new customer prospects or referrals
• Top sales performer 2001, 2002, 2003, 2004 and 2006

Administrative Assistant

Escambia County School Board

August 1996 - June 1997

Qualifications & Certifications

Florida Agricultural and Mechanical University

William J. Woodham High School

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