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I was employed with Bellshill Citizens Advice Bureau for 9 years and did training for 3 years with 2 training schemes which were Youthstart and Right track and i passed my SVQ in Business Administration.My duties were telephone, faxing, filing, photocopying, scanning all information, typing letters, emailing, booking appointments. Checking the calendar on Microsoft Outlook. Filing all cases in alphabetical order,
Processing incoming and outgoing mail. I am responsible for minute taking and taking messages.
I am computer literate, with particular experience of
Microsoft Word, Excel and Outlook which I use on a daily
I also use Money advice Case System which involves
Financial Statements and a package called DAS
(Debt Arrangement Scheme) as I was the Money Advisor Assistant, I processed all information.
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