Tahir - Ticket Agent - Sharjah, United Arab Emirates

Nasira Tahir

Sharjah, United Arab Emirates


Ticket Agent

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History


Reservation Controller

PEW And Group Controller

From August 2011

Core responsibilities are:-
• Perform seat confirmation and deal in any kind of matter related to group from North Pakistan.

Reservation & Ticketing Officer

PEW Station

From September 2008

based at Islamabad.
Gulf Air - Islamabad

Core responsibilities are:-
• Perform and control PFC checks as per GF standard on all PEW flights
• Provide assistance to PEW sales team for confirmation and necessary follow ups.
• Confirmation and Managing of group PNR's in coordination with GF HDQ and follow up with sales team and agents.
• Provide feedback/assistance to PEW Reservation/Ticketing staff for the matters related to PNR's error rectification and necessary information updates to avoid off loading at Airports.
• Provide insight/feedback to Sales Manager regarding flights forecast on low load flights for sales push.
• Coordinate with Airport Manager PEW to make alternate in case of heavy full flights.
• Provide assistance to ISB ticketing counter for passenger handling.

Reservation & Ticketing Officer

Gulf Air

May 2001 - March 2006

Responsibilities are:-
• Handling/supervising ticketing counter
• Assisting/enrollment of GF Frequent Flyer members related to points redemption and other benefits.
• Issuance/Reissuance of tickets/PTA.
• PFC of flights Ex- ISB
• Provide insight to Reservation Manager/Sales manager regarding flights behavior and for future planning.
• Maintained good relationship with agents, corporate houses and embassies.

Ticketing/Reservation Officer

Kashmir Wala Group, GSA Air France

September 2000 - March 2001

Responsibilities are:-
• Handling/supervising ticketing counter
• Issuance/Reissuance of tickets/PTA.
• Maintained good relationship with agents, corporate houses and embassies.

Gerry's International,
GSA, North West Airline, Kenya Air Ways

Reservation Officer


Responsibilities are:-
• Handling/supervising ticketing counter and PTA issuance

Ticketing/Reservation Staff

Shakil Express

Responsibilities are:-

• Handling of domestic/international travel passengers, making of reservation, issuance tickets and ensures timely delivery.
• Enjoyed good and healthy relationship with Airlines colleagues.

Professional Skills and Qualifications
• Excellent operating skill on SABRE Reservation System
• Capability to operate other GDS's like ABACUS/AMADEUS/GALILEO.
• Good working skills on Microsoft Office applications like WORD, EXCEL and OUTLOOK (for Email) etc.
• GF Falcon Host Reservation Course Held at BAHRAIN
• Seminars/Workshops arranged by different Airlines.
• Gulf Air CST Course (Customer Services) held in Bahrain (Nov-Dec 2011).

Qualifications & Certifications

Board of Intermediate and Secondary Education Islamabad

Allama Iqbal Open University Islamabad

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