T K - Cognizant - Chennai, TN, India

Narayanan T K

Chennai, TN, India



  • Full time
  • Part time
  • One time
  • Contract
  • Temp


Team Leader with good experience

Work History

Team Leader

Tata Consultancy Service -Eserve

November 2006 - April 2013

• Spearheaded a team of 10 people
• Handled the operations of the Interchange Settlement and Reconciliation Unit
• Preparation of SLA and monthly metrics
• Billing the Clients in Matrix Software
• Monitoring their activities for yearly appraisal and reporting to managers
• Pivotal in:
o Reconciliation of General Ledger and validating it
o Conducting daily checks of the GL reconciliation proof sheet
o Tracking the Chargeback, Representment, Pre-arbitration, Sundry, Cash advance & Inter Department Outboard a/c on daily basis in an effective manner
o Checking and authorizing the fund transfer Nostro settlement
• Provided Visa and Master Card Settlements for Citibank Malaysia, Hongong and Guam
• Concluded analysis of the FOREX difference on daily basis
• Instrumental in:
o Authorizing the financial entries using ecs+ system
o Investing the cardholder queries using ecs+ system
• Addressed the client queries and delivered the results quickly
• Ensured proper allotment of work to the team members
• Bagged the 0D Award for executing operations without any error
• Diligently handled credit card reconciliation in-charge back and settlements teams of Malaysia, Hongong, and Guam

Transaction Processor

Sundaram Business Services

June 2004 - November 2006

• Demonstrated excellence in handling the QC on Transactions of SBI Life Insurance
• Steered a team of 8 members
• Pivotal in updating activity hours and maintained a track of their activity
• Imparted training related to manuals and spec sheets on new projects
• Addressed insurance related queries from the customers
• Provided client updations and decision logs from client to members in team

Qualifications & Certifications

Finance & Marketing

St. Peters Engineering College


D G Vaishnava College, Chennai (University of Madras)

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