Kearney - Receptionist - Johannesburg, GP, South Africa

Nanette Kearney

Johannesburg, GP, South Africa

Summary

MY CAREER SUMMARY

I am versatile able to adapt to any situation I have been fortunate to have been involved in different industries.
My passion is food and will always be. I was involved in building the largest pizza in the world in 1994 Guinness Book of Records.
I was offered to run a coffee shop start from scratch. My dream finally came true and absolutely enjoyed it I was in my element passion for food. This gave me insight of running a business, made mistakes gained knowledge I now know what it takes to run a business.
I won Administrator of the year for 2013 at my current position. I have gained vast experience within the property admin sector.
I've been in the Sales Industry Food, Local, Import & Export, Property Care and now the Real Estate Business.
My next desired post preferably in the similar position offering Career growth and incentives.
Thank You
Nanette

Services

Receptionist

Summary:

Developing a Superior Professional Image
Managing first Impressions
Grooming and Image
Esteem, Attitude & Reception Success!
Excellent Customer Service
A strong Telephone Personality
Voice Control
Screen without Insulting callers
The power of Listening
Handling Difficult People or Situations
Doing the Right Things Right
Assertiveness Skills
Dealing with Stress
Looking forward to hearing from you soon.

Work History

FRONT LINE RECEPTIONIST / ADMIN

April 2010 - September 2014

Core Responsibilities: Welcome and Greet, and assist walk in clients. Assist agents in rentals,
residential sales and commercial & industrial brokers. Attend to bookings of boardroom, training
room and meetings. Posting and deliveries of name tags advertising boards and stationery to our 7
branches. Updated and maintain telephone list for the entire group. Typing mandate and valuation
letters Send / receive e-mails and faxes. General office duties, cyber agent, TPN checks Maintain
register for admin staff and security. Assist with staff and work from time to time. Attend to operations regarding cleaning staff, security, repairs, building and service
I am the first contact with the public has with the organisation. Always polite, helpful and responsive in order to enhance the reputation of my employer. This is a busy and varied role, dealing with agent, landowners, renters, maintenance contractors and home - buyers.
Enquiries are dealt over the phone, in person and via e-mail and online means
Using office equipment photocopiers fax machine switchboard and online record management
Resigned: looking for preferably similar position offering career growth and incentives

TEMP ASSIGNED

August 2008 - October 2008

FRONT LINE RECEPTIONIST/GIRL FRIDAY

RECRUITMENT AGENCY HOME BASED ADMIN/SALES ASSISTANT

April 2008 - July 2008

I was offered an opportunity to work from home. The owner worked from home as she was confined to a wheelchair. She needed help to get back her clients back on board. I achieved that for her but as time moved on my overheads were costing me more than my commissions.

SALES CONSULTANT 4 MONTH TEMP

STERIKLEEN PROPERTY CARE (PTY) LTD

September 2007 - December 2007

Small basic and Commission and car allowance
Property care industry selling 7 different contracts to corporate retail and government sectors.
The 7 different contracts were:-
ISSA - International Sanitary Supply Association
HASA - Housekeepers Association SA
SAPC - SA Pest Control
RMI - Retail Motor Industry
IPSA - Interior Plant Capers Association
SANA - SA Nursery Association
Accomplished all 7 contracts to new and existing clients

Reason for leaving: Contract Ended (staff came back from maternity leave)

SALES CONSULTANT/TRAINING MANAGER

KIRBY LITTLE CREEK PROMOTIONS

July 2006 - August 2007

Remuneration Scale - Achieve 60 full factory demos a month basic R12K plus sell 6 Kirby Machines
Core Responsibilities: To achieve 60 full factory demos and sell 6 Kirby machines for the time that I
had worked at Kirby I was never able to achieve both either one or the other.
Selling the Kirby machines good commission structure.
Reason for leaving: No family time working long hours sometimes 7 days a week.
LE PETIT PAIN T/A DF BAKERY FMCG

Assist the sales manager

October 2003 - September 2005

SALES CONSULTANT PERMANENT SKILLED LEVEL POSITION / OCTOBER 03 TO SEPTEMBER 05
Basic + Benefits, commission, cell phone and petrol allowance
Core Responsibilities: Develop wholesales sales on frozen ready to bake products
Assist the sales manager in building a sound customer base, customer record keeping
Negotiate sales with new and existing clients
Assist in development of training programmes
Assist in ensuring that client orders are dispatched in a timely and correct manner
Assist with and maintain accurate monthly statistics on sales
Be fully conversant with the product range and quality expectations
Assist with organizing meetings and factory tours
Develop and maintain excellent business relationships
New business development and technical support

Reason for leaving: Retrenchments within the company intern outsourced sales and marketing due
financial constraints

BRAVO SALES & MARKETING T

A ALPINE IMPORTS AND EXPORTS

May 2002 - August 2003

Started to work for Bravo Sales till March 03 then merge with Alpine worked till Aug 03
Basic + Benefits, car and petrol allowance

Core Responsibilities: Calling on all stores in assigned areas, responsible for implementation and maintenance of conceptual merchandiser and merchandising of products associated with the trade
Make sure merchandisers have incentives to work towards, competitions and best displays on going
motivational workshops
Sorting out merchandising problems at store level
Effective communication with buyers from head office, and with store management
Liaise with promotional company, making sure promoters have all the necessary tools,
documentation and that they are well informed regarding product knowledge
Portray and maintain the highest of public relations at all times
Ensure that products are always displayed in the most hygienic and presentable manner and stocks
are rotated correctly as well as back up areas
Monitor rate of sale control over ordering
Obtain customer current account status and intern communicate any adverse developing taking
place
Follow up on stock delivered in accordance with orders placed

Reason for leaving: Bravo Sales merge with Alpine Industries problems arise Alpine went into liquidation Bravo Sales outsourced the sales & marketing to a merchandising company

SALES CONSULTANT FMCG PERMANENT SKILLED LEVEL POSTION

BONNITA / PARMALAT SA

June 2000 - April 2002

Basic + benefits full medical aid, provident fund, full uniform, Co. car, petrol and cell allowance

Core Responsibilities: Calling on all stores in assigned areas, responsible for implementation and maintenance of conceptual merchandiser and merchandising of products associated with the trade
Make sure merchandisers have incentives to work towards, competitions and best displays on going
motivational workshops
Sorting out merchandising problems at store level
Effective communication with buyers from head office, and with store management
Liaise with promotional company, making sure promoters have all the necessary tools,
documentation and that they are well informed regarding product knowledge
Portray and maintain the highest of public relations at all times
Ensure that products are always displayed in the most hygienic and presentable manner and stocks
are rotated correctly as well as back up areas
Monitor rate of sale control over ordering
Obtain customer current account status and intern communicates any adverse developing taking
place. Follow up on stock delivered in accordance with orders placed

Reason for leaving: Parmalat SA bought out Bonnita started closing down depots then started after a while started retrenching staff outsourced sales & marketing to a merchandising company

COFFEE SHOP DESIGNA DELITES

March 1999 - October 1999

MANAGEMENT
I was offered a business opportunity to start a coffee shop they needed a hang out place during their
breaks. Catered for businesses in and around the area making sure the business is run affectively and professionally, had four staff working under my management

Reason for leaving: Imminent Bankruptcy

LA CAMPANIA ITALIAN CHEESE MAKERS

February 1987 - June 1994

MERGED WITH NCD CLOVER SA JULY 94 TO FEBRUARY 99 / SACCA DISTRIBUTION

SALES CONSULTANT FMCG PERMANENT SKILLLED LEVEL POSITION
Basic + benefits full medical aid, provident fund, full uniform, 13th cheque, Co. car, petrol and cell
allowance

Core Responsibilities: Calling on all stores north, east, south and west
Responsible for implementation and maintenance of conceptual merchandiser and merchandising of products associated with the trade. Make sure merchandisers have incentives to work towards,
competitions and best displays on going motivational workshops
Sorting out merchandising problems at store level
Effective communication with buyers from head office, and with store management
Liaise with promotional company, making sure promoters have all the necessary tools,
documentation and that they are well informed regarding product knowledge
Portray and maintain the highest of public relations at all times
Ensure that products are always displayed in the most hygienic and presentable manner and stocks
are rotated correctly as well as back up areas. Monitor rate of sale control over ordering
Obtain customer current account status and intern communicate any adverse developing taking
place Follow up on stock delivered in accordance with orders placed

Reason for leaving: Business Opportunity

Qualifications & Certifications

English

Park town Girls High JHB

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