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Sales & Operations Executive EMEAA
2005 to 2007 | Secretary
AVOLUS MEDICARE - French private medical center
• Operating charter flights
• Answering telephone calls and dealing with face to face
• Developing existing client relationships enquiries
• Following up Sales & Marketing Strategy • Greeting patients and visitors to the surgery
• Manage all aspects of charter transactions from prospecting • Explaining the practice procedures to new patients. through to closure • In charge of the doctors diary.
• Help to facilitate and maintain a high level of client satisfaction • Updating the surgery computer system with appointments
• Weekly report to Head of Charter and personal details.
• Manage the customers' database through the CRM software • Filling the results of tests in patients medical records
• Team player
2004 to 2005 | Responsible for Events
THE LANDMARK PALACE -
FRENCH EMBASSY • Meeting with clients,
• Issuing ID, biometric passports and notarial documents • Ensuring the smooth running of the event.
• Dealing with loss of travel documents reports • Greeting VIP guests and celebrities
• Liaising with different organisations such as consulates, • Organizing and decorating function room for business
embassies meetings and special events (weddings, birthday parties,
• Assisting and providing information to public congress )
LONDON HAMMERSMITH AND WEST LONDON
Leading daily meeting for on board service improvement, UNIVERSITY
pursuing targets and achieving good customer service,
• P-A / Secretary /English intensive courses
• Greeting visitors, directing them to their seat and offering
Purser - Education - Other skills
National Institut Of Oriental Civilisation
with the comfort and safety on board INALCO (PARIS)
• Providing international passengers with required information
• Oriental Language
using foreign language skills
• providing special attention and service to Leisure and Business 1998 | French Professional Baccalaureat - Executive Assitant
• Producing written reports after completing a journey Languages
• French:Mother Tongue
Qualifications & Certifications
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