Fairservice - Freight Forwarding - Melbourne, VIC, Australia

Naila Fairservice

Melbourne, VIC, Australia


Freight Forwarding

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Operations Manager

ACE Forwarding Caspian Ltd

February 2007 - August 2013

Co-Ordination of freight Import / Export for Nominated key accounts and projects
Handle quotations and customs clearance rate request
Reporting changes to local legislations/ customs legislations that affect transportation.
Negotiating rates & payment terms with agents/customers
Control of Customs Temporary Import/Export in conjunction with Temporary Department
Control of Responsible storages
Control of timely invoicing job files by operators
Determine areas where efficiency and effectiveness can be improved
Supervision of customs brokers Airfreight / Multimodal
Reporting functions to General Manager on operations team KPIs
Monitor timing of customs clearance, via Co-ordination with customs clerks.
Monitor Tracking and Tracing of all import/export shipments
Assist with solving discrepancy in documents/freight
Liaise with local/international agents and determine best prices that ensures sound profit
Ensure all communication and correspondence with customer/agent is presented in professional manner
Share knowledge/skills; provide guidance and supervision to new colleagues.

Project Manager

Murphy Shipping and Commercial Services JV

September 2005 - January 2007

••projects coordination and management in Azerbaijan and Kazakhstan.
••comprehensive multimodal transport quotations and coordination.

Country manager

July 2004 - September 2005

company administration management
••freight forwarding/logistics coordination for Azerbaijan and French offices including operations
••projects management in Azerbaijan and Kazakhstan.

Project Coordinator

April 2002 - September 2005

Inland and combined international transport (rail /sea/road in CIS countries) Rig moves projects coordinator /
manager. Projects awarded by Drilling International Ltd. / Calik Energy/Parker
Drilling / Momentum Engineering in Azerbaijan and Kazakhstan in Mangystau region, Aktau city / Aktobe region,
Aktobe city for Nabors

DGT Logistics Azerbaijan Ltd

August 1999 - September 2005

"Deugro Caspian LTD" (company
had been re-registered under new name).

Traffic Coordinator

November 1999 - April 2002

••Multimodal transport quotations
••Project bidding under the supervision of Regional Manager for CIS countries.
••Managing container warehouse (over 100 units containers fleet) in Baku(for around one year).
••Road/air/sea/rail freight for bulk and containerized cargo from abroad to Azerbaijan and vise-versa as well as trans- shipments via Baku from/to elsewhere.
••Import/Export/Transit customs clearance operations coordination including documents preparation.

Assistant to General Manager

August 1999 - November 1999

••Telephone operator.
••General Secretarial functions.
••Travel arrangements (hotel, ticket reservations).
••Visa obtaining arrangements for guests and foreign staff.•

Executive Secretary

"Western Star Motors"

April 1997 - June 1999

••Contacts with customers (including foreign companies and expatriates) concerning both sales and service
••Responsibility for all incoming and outgoing information concerning sales and services.
••Weekly contacts with Chrysler International Head Office and Chrysler Europe Office concerning sales and service.
••Advertising in mass media.
••Assisting for GM in everyday job.
••For last 6 month managing day to day work in GM's absence.

Computer Skills MS Office, Freight Data / Cargosoft / AZYRA (special -purposed transport files processing

Qualifications & Certifications


State University


"Economics High School "

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