Naga Sreenivasulu - Cognizant - Teachers Colony, Andhra Pradesh 515201, India

Nagella Naga Sreenivasulu

Teachers Colony, Andhra Pradesh 515201, India

Services

Cognizant

Summary:

 SB/CA/OD/CC/ Operations, Liability Product Operations:  Asset Product Operations Local Cheques Clearing and Collection of Outstation Cheques Teller Operations, Forex Transactions, Cross Selling,  Customer Service and Relationship:  Corporate Relationship:  Sales: Managing Classic Portfolio,  Marketing Activities: ,  Overall Branch Goals:  Branch Business Achievement and Development:  Audit and Service Quality:  Administration:  External Interactions: • Knowledge in BCSBI, KYC, Anti Money Laundering, etc.,
• Possess strong sales, people-management and customer-service skills, because a Branch manager's responsibilities include developing and maintaining a good relationship with customers and employees.
• Multitasking skills and strong analytical skill.
• Logical skills and Good communication skills and can work in any environment.

Work History

SENIOR BRANCH MANAGER

HDFC BANK LTD

May 2007 - May 2013

Worked as a Teller Authoriser, Personal Banker Authoriser and Senior Branch Manager and got the two promotions as Manager and Senior Manager within 4 years.

 Teller Operations:
 Forex Transactions:
 Cross Selling:
 Customer Service and Relationship:
 Corporate Relationship:
 Sales:
 Managing Classic Portfolio:
 Customer Service and Relationship:
 Branch Operations:
 Marketing Activities:
 Overall Branch Goals:
 Branch Business Achievement and Development:
 Customer Service:
 Operations:
 Audit and Service Quality:
 Administration:
 External Interactions:

CUSTOMER SERVICE OFFICER

THE FEDERAL BANK LTD

June 1998 - May 2007

 SB/CA/OD/CC/ Operations: Banking sector has not yet computerized in the year 1998, hence manually handled a gamut of front desk activities like Cash Receipts/ Payments, Funds transfers, Issuance/Cancellation/Revalidation of DD/PO. Manually opening of SB/CA/NRI/OD/CC accounts in the ledgers and manually calculating and posting the interest in the ledgers for SB Accounts and OD/CC Accounts. Managed to tally the Day Book on daily basis by updating all the related Accounts Receivable, Accounts payable, Scroll ledgers etc., After computerization of banking sector, managed the same activities till May 2007.

 Liability Product Operations: Opening/Closing of Fixed deposits and Recurring Deposits in the ledgers. Manually calculating and posting the interests in the ledgers for quarterly/half yearly. After computerization of banking sector, managed the same activities till May 2007.

 Asset Product Operations: Opening/Closing of Asset products like Gold loan, Personal Loan, Housing Loan, Mortgage Loan, Business Loan, OD/CC Loans, Vehicle Loan, Agricultural Loan etc., Manually calculating and posting the interests in ledgers for all Asset products on monthly basis. After computerization of banking sector, managed the same activities till May 2007.

 Local Cheques Clearing and Collection of Outstation Cheques: Attending daily the Local clearing house by posting all the local cheques/DDs/Pos in the ledgers and maintain the minimum bank balances in the clearing house bank account. Handling all outstation cheques/DDs collection manually. Handling Collection of Foreign Cheques and if required, purchase the foreign cheques and credit the customers accounts. After computerization of banking sector, managed the same activities till May 2007.

Qualifications & Certifications

Bachelar of Science

SRI KRISHNA DEVARAYA UNIVERSITY

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