Date: 2013 (February to present)
Position: Turkish Customer Service Representative
Employer: Fort Anne Limited, Boathouse 1st and 2nd floor, Bishop Street, Dublin 2
Turkish Customer Service representative for a busy online betting company, operating daily tasks in dual languages. (Turkish & English)
Highly demanding, face paced environment, high customer turnover daily.
Multi-tasking with customer communication from online chatting, emailing and phone contact to resolve any queries or issues.
Professional and friendly approach with customers.
On the job training completed.
Sales Assistant and Cashier
Donaghmede Shopping Centre
Ensured all customer needs were met, effectively and efficiently.
Developed excellent customer service skills while dealing with the public.
Developed my English Language skills whilst dealing with customers from all different Nationalities.
Merchandising & Cash Handling.
Qualifications & Certifications