Network Support Engineer
- Full time
- Part time
- One time
Holding strong capability to Computer Hardware Trouble Shooting. Installation & Configuration of Router, Switch, Print server, Printer
( Ethernet port ), CCTV, Projector, Video Conference & IP Camera etc.
A) Network Administrator
Muhammad Bin Zaid
From April 2011
➢ Develop and maintain the IT policy of the Company.
➢ Plan, develop and implement needed networks, set ups.
➢ Prepares project plans for the required budgets and equipment.
➢ Evaluates software vendors and solutions.
➢ Ensure maximum availability of computer systems throughout the Company.
➢ Responsible for the provision and development of IT infrastructure services including desktop applications, Local and /or Wide Area Networks, IT security, servers & telecommunications.
➢ Responsible for IT hardware, software and maintenance procurement.
➢ Development and implementation of new systems and provide tech support.
➢ Develop, control and ensure the security and effective operations of all IT systems.
➢ Maintain and develop the company website.
➢ Create and implement IT procedure for quality policy, keep and maintain records and documents.
➢ Coordinate with Purchasing and Accounts Department for the purchased orders and follow up deliveries, set-up and configuration of equipment.
➢ Arrange for equipment calibration and periodical maintenance.
➢ Manage the IT function on a day-to-day operational basis.
B ) System Administrator
ODERCO Oil Equipment LLC
November 2007 - December 2010
( API 4F Registered )
Industrial City of Abu Dhabi Mussafah, Abu Dhabi, U A E
Duration: 28 November 2007 to Dec 2010.
➢ To supervise IT stuffs (i) Network Administrator (ii) LAN Support Officer & (iii) Support staff.
➢ To perform an Administration task in Microsoft windows 2003/2008 servers and Active Directory
➢ Smooth functioning of IT department.
➢ Provide field-engineering support for network troubleshooting in large enterprise LAN/WAN infrastructure, installation and upgrade of network.
➢ Maintenance and configuring VLAN in Multiple-Networking
➢ Handling LAN, WAN, Network Monitoring Systems & IT Security.
➢ Installation & Maintenance pheripherals devices as: Switch, Router, IP Camera, CCTV, Printer, Scanner, Digital Camera, Projecter etc.
➢ The safety and security of users, data and systems; maintain the integrity of systems.
➢ Provide full support of work station/host computer or local user in Windows XP/Vista.
➢ Maintenance VPN Connection.
➢ To lead the IT team in planning, developing, implementing and maintaining and the Information Technology infrastructure of the organization
C ) Network Administrator
In Sui Northern Gas Pipe Lines Pakistan
September 2006 - March 2007
➢ Prepare Service Level Agreement (SLA) for different vendors.
➢ Administer Microsoft Exchange server 2003
➢ Administer/maintain the Juniper firewall with HQ
➢ Monitor/assist with backups and tape changes
➢ Support desktop users (hardware and software) for Windows 2000, XP Professional
➢ Assess IT requirements, analyzing user needs, recommending appropriate technology
➢ IT equipment selection and procurement
➢ Assess and analyzing current IT Status.
➢ Perform network analysis as required.
➢ Provide hardware repair/support as needed.
➢ Upgrade and maintain software and ensure all workstations are virus free.
➢ Support remote users.
➢ Design, develop and administer Inventory Control System for technical equipments
➢ Assist with projects in automation, integration and improvements.
➢ To maintain the firewall
➢ Perform regular backup of data.
Raza Unique Model School
November 2004 - August 2006
➢ To install and maintain computer systems and LAN in conjunction with the Group IT guideline.
➢ To provide software hardware support for Operating Systems, Application Software, Group Software, setup, configure.
➢ Testing the new procured hardware and then install software according to the need of the user modules.
➢ Configuring and tailoring hardware and software as appropriate and in accordance with Group policy and procedures.
➢ Ensuring adequate backup procedures and systems are in place.
➢ The development, testing and updating of contingency plans;
➢ Performs network troubleshooting and diagnose common network problems.
➢ Upgrades network hardware and software components as required.
➢ Installs, upgrades, and configures network printing, directory structures, rights, security and software on file servers.
➢ Provides users with network technical support.
➢ Responds to the needs and questions of users concerning their access of resources on the network.
➢ Establishes network users, user environment, directories, and security for networks being installed.
➢ To Prepare, control and monitor the IT Budget.
➢ To manage /co-ordinate with vendors for service.
➢ To coordinate/ conduct the user training.
Qualifications & Certifications
Master of Computer Science
Punjab University Lahore Pakistan
Bachelor of Computer Science
University of Agriculture Pakistan
Higher Secondary Education Faisalabad