Mketso - SHEQ Officer – Over Head Power Line Division - Johannesburg, GP, South Africa

Mzwamadoda Mketso

Johannesburg, GP, South Africa

Services

SHEQ Officer – Over Head Power Line Division

Summary:

Assisting project engineers with preparing Health and Safety files for site and ensuring that the plan meets both legal and client specific requirements on site.
Ensuring that the Health and Safety files are approved by the client on site.
Community liaison between the company and communities.
Assist project engineers in drawing up site risk assessments before construction commences.
Assisting with HR related functions on site
Managing & training staff on the daily, weekly, and monthly requirements of the Site Health and Safety files.
Ensuring Site office compliance with all requirements of the Occupational Health and Safety act (OSHACT).
Ensuring that the Health and Safety Committee meets on a regular basis and drives the implementation of all necessary actions.
Site Safety, Environmental and Quality Audits.
Monthly Audit of Site office as required by OSHACT.
Ensure that minutes of all site safety meetings are received from all sites and are filed on a monthly basis.
Management of any communication and liaison with Workman’s Compensation Commissioner in the event of an injury on duty.
Managing sub-contractors to comply with all the CONCO Health and Safety File and OSHACT requirements.
Ensure that 37(2) agreements are signed between CONCO and sub contractors.
Ensure that the “Notification of Construction Work” is submitted to the Department of Labour before onsite activity commences.
Any other duties in reasonable relation to my job that are allocated to me by Management.

Work History

SHEQ Officer - Over Head Power line Division

Midrand

September 2010 - February 2014

07 September 2010 - 17 February 2014
POSITION SHEQ Officer - Over Head Power line Division
Job description

Assisting project engineers with preparing Health and Safety files for site and ensuring that the plan meets both legal and client specific requirements on site.
Ensuring that the Health and Safety files are approved by the client on site.
Community liaison between the company and communities.
Assist project engineers in drawing up site risk assessments before construction commences.
Assisting with HR related functions on site
Managing & training staff on the daily, weekly, and monthly requirements of the Site Health and Safety files.
Ensuring Site office compliance with all requirements of the Occupational Health and Safety act (OSHACT).
Ensuring that the Health and Safety Committee meets on a regular basis and drives the implementation of all necessary actions.
Site Safety, Environmental and Quality Audits.
Monthly Audit of Site office as required by OSHACT.
Ensure that minutes of all site safety meetings are received from all sites and are filed on a monthly basis.
Management of any communication and liaison with Workman's Compensation Commissioner in the event of an injury on duty.
Managing sub-contractors to comply with all the CONCO Health and Safety File and OSHACT requirements.
Ensure that 37(2) agreements are signed between CONCO and sub contractors.
Ensure that the "Notification of Construction Work" is submitted to the Department of Labour before onsite activity commences.
Any other duties in reasonable relation to my job that are allocated to me by Management.

SHEQ Manager - Wasteman Specialised Industrial Cleaning Division (Sasol Secunda)

Wasteman Holdings

March 2010 - August 2010

- Centurion
04 March 2010 - 30 August 2010
POSITION SHEQ Manager - Wasteman Specialised Industrial Cleaning Division (Sasol Secunda)

Job description

Responsible to effectively and efficiently manage and control the day-to-day affairs of SHEQ Department for both SRT Centurion and Phambili Wasteman in Secunda
Researching, developing and completion of existing SRT/Phambili Wasteman Secunda SHEQ documents and systems
Improvement of existing SRT/Phambili Wasteman Secunda SHEQ documents and Systems towards ISO implementation
Implementing ISO framework and system
Merging of existing SRT/ Phambili Wasteman Secunda SHEQ documents and systems into ISO framework
Developing and Completion of any shortfalls in new ISO systems
Managing and constant improvement of ISO and SHEQ Systems
Managing all required actions relating to the SHEQ and ISO systems
Training all personnel with regards to the SHEQ system, company policies and standard operational procedures
Develop and maintain a training matrix
Identify topics and conduct internal trainings

Occupational Health & Safety Manager

Silverstarcasino - Krugersdorp

May 2009 - February 2010

Job description

• Responsible to effectively and efficiently manage and control the day-to-day affairs of People Risk, monitoring and evaluating Silverstarcasino and Service Provider people risk monitoring systems and the management thereof.
• Manage reviews or projects done by internal and/or external resources.
• Engage and supervise the OHS Security department service providers and service level agreements.
• Resolve / redirect queries from all stakeholders, inclusive of the Boards and Government Agencies
• Follow up on outstanding People Risk issues and management actions.
• Establish and meet service level agreement with HOD Security.
• Manage budget within its delegated authority.
• Manage an effective team and develop staff so as to increase competence and delivery.
• Monitor staff performance.
• Determine staff development plans and training needs.
• Ensure knowledge of and compliance with all legislative requirements as well as Silverstarcasino policies and procedures.
• Develop and execute the Risk management mitigating strategy of the Silverstarcasino.
• Undertake reviews of operations to ensure that OHS management structures and measures are in place and maintained effectively.
• Assess people risks associated with the operations of the company, report on findings and recommend changes where appropriate.
• Plan, execute and report to the Executive Committee of the Board and the HOD Security on the company's OHS management plan.
• Improve and quality assures the Silverstarcasino's OHS management, risk strategies and relevant key governance processes, in line with the overall ERM initiatives.
• Review the Company's OHS risk structures and processes.
• Report directly to the HOD Security on risk management activities, this report must include significant risk exposures and mitigating strategy issues, corporate governance issues and all matters needed or requested by the Board and Senior Management that involves OHS management.
• Report significant...

SHE Risk Consultant

Cell C

September 2007 - April 2009

Job description

• Acquire, log onto the system and manage disabling and non disabling incidents for all Cell C (Pty) Ltd Business Units.
• Group Administrator for Cell C SHERQ System.
• Conducting SHE legal compliant for all Cell C business units.
• Schedule risk assessments and request staff assignments so as to be responsive to management's special needs and requests within the scope of activities overall schedule.
• Review audit and assessment reports, discuss the reports with appropriate management and evaluate responses and schedule follow-up assessments, audits and / or meetings to be performed.
• Ensure all contracts, service level agreements reflect the SHE requirements and design process to accommodate construction regulation requirements.
• Drives and monitors SHE risk frameworks and action plans.
• Manage the reporting of disabling injuries to the Compensation Commissioner and acquire rebate cost breakdown figures.
• Compile monthly incident statistical figures reflecting associated cost analysis per department, division & company as a whole.
• Coordinate SHE Rep, First Aid, Emergency Preparedness training as well as management workshops including any other SHE training deemed necessary.
• Coordinate all SHE Refresher Training Courses
• Manage the SHE Appointments and ensure that annual/biannual updates are done as per legal requirement.
• Ensure that as the Editor of C-safe, a monthly article is distributed internally in consultation with Internal Communications Department.
• Ensure that a monthly brief on incidents and associated cost analysis is sent out to management at all different levels.
• Develop annually the SHE Awareness SMS Messages and distribute in partnership with IT Department.
• Manage all SHE Awareness Materials mounted on the walls nationally e.g. SHE Policy, SHE Appointees Display Boards, OHS Act Posters, PPE Signage and SHE Awareness Posters.
• Manage all service requirement (consulting) projects for PRM Dept by sourcing for...

Acting TPHD Team Leader - Contact Centre

Cell C

January 2006 - April 2007

Job Description

• Planning organizing and management of the day-to-day activities of a team of Call Centre agents.
• Departmental SHE Representative - conducting monthly inspections and attending SHE monthly meetings.
• Monitoring of the team performance on a daily, weekly and monthly basis in order to achieve maximumlevelsofperformanceagainstsettargets.
• Identify and implement training objectives, coaching and briefings for the team.
• Implementation of monthly Plan Do Reviews (PDR) sessions, quarterly reviews and annual performance assessments.
• Resolve customer complaints referred to level 2 that cannot be handled through the normal escalation channel in accordance with Cell C's customer care standards.
• Liaise and establish business relationships with both internal and external customers in providing relevant business information.
• Implementation of quality assurance measurement in line with Cell C's customer care standards.

Reason for leaving: Retrenched

Trade Partner Consultant

Cell C

January 2002 - December 2005

Job Description

• Answering all inbound calls.
• Departmental SHE Representative - conducting monthly inspections and attending SHE monthly meetings.
• Evaluate the callers needs, take ownership of the problem and co-ordinate an appropriate solution to the problem presented, using either internal or external resources.
• Ensure that 90% of queries are resolved during the first contact with the customer.
• Ensure that all escalations are resolved within 24hours; ensure that all procedures are followed as laid out by Cell C.
• To capture all interactions made with a customer.
• To log repairs for faulty handsets in accordance with the repair process.
• Liaise and establish business relationships with both internal and external customers providing relevant business information.
• Monthly visits to trade partners and ensure that all upgrades are captured correctly.

Reason for leaving: Promoted to Acting Team Leader - Trade Partner

Data Controller

Standard Bank Card

division in company accounts department. I was responsible for closure and re-instating of credit cards, ordering of new credit cards for corporate client account, customer service, client liaison, general administration duties and call centre queries for corporate account e.g. S.A.A. and ensuring that client's data were correctly captured.

Sales Support Officer

Standard Bank Card

within the Standard Bank Card division, I was responsible for accurate completion of merchant basic data forms for the processing of merchant agreements received from Gauteng consultants and outlying branches, obtaining bank code reports for all merchant agreements, ensuring that all documentation is received with each merchant agreements, ensuring accuracy and error free documentation, liaison function between branches and consultants, quality control administration, customer service to merchant clients.

Reason for leaving More Growth and Prosperity

Sales Support Officer

Standard Bank Card Division

January 2000 - January 2001

Job Description:

Call Centre Agent for Standard Bank Head

Standard Bank

office through Quest connects till March 2001. I was responsible for collection of payment from Standard Bank credit card holders, tracing and updating of customer information using micro swap and I.T.C, client liaison and customer rehabilitation.

Whilst in Standard bank employment through Quest connect I attended the following in service training - Call centre consultant, Bank Products, Davox system, tcs, cps and telephone skills.

Account Manager

Relyant Credit Centre

April 1998 - December 2000

Job Description

• Employed by Relyant Credit Centre as an Account Manager in their Legal Department.
• I was responsible for Credit control, customer service, payment collection which entailed outbound calls.
• Tracing customers using flexi trace (I.T.C), updating customer's information.
• Liaising with branches and attorneys when handing customer over for Bad Debt.

Projects

Eros Vuyani Project

400 KV Powerline

Eskom Kentuton Umzali Projects

132 kV Powerline

Qualifications & Certifications

Fall Arrest Technician Certificate

Height Safety

Fall Protection Planner

Height Safety

University of South Africa

• Certificate in Lead Auditors: Integrated SHEQ Management Systems (ISO: 9001, 14001, 18001 & 19011)

ISOQAR - KEMPTON PARK

•Certificate in ISO 9001 – Development and Implementation

HASLAC Auditing

•Certificate in Train the Trainer Presentation Skills

HASLAC Auditing

•Certificate in Train the Trainer – Certificate

HASLAC Auditing

•Advanced Incident Investigation Certificate

HASLAC Auditing

•Certificate in Hazard Identification & Risk Assessment – Certificate

HASLAC Auditing

•Certificate in OHS (Act 85 of 1993) & COID (Act 130 of 1993) - Certificate

HASLAC Auditing

•OHS Act, 1993: Construction Regulations Certificate

HASLAC Auditing

Certificate in ISO14001 - Development and Implementation

HASLAC Auditing

•3 – Week in-Depth OHS Act (Act 85 of 1993) Certificate

HASLAC Auditing

•SHEMTRAC Certificate

HASLAC Auditing

Institute of Safety Management

Leadership Roles

Mabuya High School

Project Management

UNISA School of Business Leadership

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